Overall appreciation

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  Scenic But Uncomfortable  | . | 2019/04/02
  "The scenery of the journey are awesome but the train seating position and it spacing between each seats are not value for the money especially if you paid for 1st class. The toilet are not clean too. There is no digital display of the train progress. I suggest for long journey should introduce another level of class where passenger paid more and can have seat that they can relax and enjoy the view. "

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  Good service | . | 2019/04/02
  "Good service but there was a small delay (arrived about 20 min. later) "

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  print ticket  | . | 2019/04/02
  "suggest: ticket can be printed at home "

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• Value for money

  Convenience

  

  enjoyed the journey | Saleem k. | 2019/04/02
  "enjoyed the journey "

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• Value for money

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  Spectacular scenery in comfort | Christopher p. | 2019/04/02
  "Once the train was underway it was smooth and comfortable. The only thing that could be improved is the anxious wait in Milan station to be notified of the platform the train was leaving from and then feeling you had to rush to get it. Otherwise the trip was very efficient. The scenery is spectacular and you get a good view of it from the train. "

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• Value for money

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  Train from Zurich to Venice. | Leon k. | 2019/04/02
  "We were travelling from Zurich, Switzerland to Venice, Italy and found no direct flights. We then decided to use RailEurope which turned out to be a very good choice. As we had to get a connecting train in Milan, Italy we decided to stay over there for one night. This was about a 3h45min journey to Milan that turned out to be a very scenic route through the Swiss Alps. The second part from Milan to Venice took about 2h30min and was just as pleasant. The seating was very comfortable and provided ample space. The ticketless system also worked well as the conductor came past and only asked for your ticket number, which he entered into his hand held machine to confirm your reservation. "

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  Feed back | Norman p. | 2019/04/02
  "When a train is full the website should state that and not make the announcment that an operator will be in contact withing 24 hours. They never did and I wasted a week before managing to book on a later train. "

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  Clean and comfortable | Susan m. | 2019/04/02
  "Although we had purchased a first class ticket, I could not tell what carriage we were in, It may have been 2nd class? As there is no reserved seating on this train, you could sit where you want. "

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  Good trip | Vanessa c. | 2019/04/02
  "The trip is amazing, when you look outside the window. The train is good. "

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  Delightful inter-city trip | . | 2019/04/02
  "Wonderful, comfortable, on-time arrival trip from Zurich to Milan. Was value for rmoney with the discount from Swiss Pass. Scenic route. The whole process from online booking, arrival of tickets by post to India and then the actual travel was a delightful experience. I was pleasantly surprisd that Swiss Rail was able to send me the paper tickets for my trip in 4 calendar days from Switzerland to India !!!! Thank you. "

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  Scenic trip across Alps | Purushotham c. | 2019/04/02
  "It was an excellent journey, the scenic views all along the route was so nice, we enjoyed the trip thoroughly. Finance Police questioning about cash on hand was little disturbing (any way it is their job they are doing). Announcements in English would help us better in Italy. "

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  Pendulum | Noor Hisham c. | 2019/04/02
  "We loved the pendulum (tilted) train ride. Awesome view across Alps. "

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  Zurich to Milan | Bin Mohamed Ali m. | 2019/04/02
  "It was a good trip. Train was moving a little slow I think. We arrived late at Milano and missed our connection train to Venice "

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  Feedback on rail europe | . | 2019/04/02
  "Hi During my travel I found that rail trip through out europe very exciting. Most of my trip went well except for one trip where I found that my reservation in rail seat was already occupied by another family who had the reservation as well on the same seat. We had to change through few bogies with lugage to get a seat together. We reported the ticket collecter but he had no clue. Reserved tickets duplication should be checked and should be improved for future. Rgds Rajan "

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• Value for money

  Convenience

  

  Strike | Geraldine q. | 2019/04/02
  "On the day of our trip from paris to bern there was a stike. Our booking was cancelled and ask to try our luck to the next avail train. As its our first time to do this my family of six were so disappointed for this train service. We ask a uniformed man and was told that its fullybooked and we have to stand if we want to board the train. Since we have no choice we decided to look a place inside the train. Since i dont know which coach to board i ask a lady in uniform she pointed the business class and try our luck. Since there were six of us we managed to sit in three coaches separately. We were so scared that time that we might be separated but luckily we managed to reach bern together. Though we have this kind of experience we enjoyed our trip and will still book at raileurope on our next trip. "

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