Thello Day trains
Thello Day Trains: A France to Italy Connection.
- Book up to 120 days in advance
- High Speed trains
Thello Day trains
Now you don’t have to wait for overnight trains to travel at high-speed between the French Riviera and Northern Italy. New international direct day connections are now available on the Thello. Using Trenitalia’s Frecciabianca fleet, you can now whisk in your choice of 1st or 2nd class between Milan, Genoa, Savona, Monaco, Nice, Cannes, Toulon and Marseille.
All in the comfort of air-conditioned coaches, generous space for luggage, and available on-board refreshments. As usual, there’s no worrying about gas prices, getting lost, or keeping your eyes on the road instead of the spectacular vistas of France and Italy you came to visit. Plus, these routes are some of Europe’s most popular, and you won’t want to waste a minute. You’ll leave one town center and arrive in another, ready to sightsee. Discounted fares are available.
New service. New time of day. New reasons to pack those bags and get going.
Receive your ticket directly to your address. Just take them with you and you are ready to travel. Shipping fees apply.
- Thello Day trains tickets are open for booking 120 days ahead.
- Get the lowest prices by booking early and don’t wait until the last minute as cheaper seats sell the fastest.
- Opt for off-peak trains when you have to travel short notice. They are more affordable than morning and evening trains along with those running on holiday eves, Friday and Sunday afternoon.
A class apart
Classes of service
|Second class||First class|
|Generous legroom Watch rolling landscapes pass with room to stretch your legs.|
|Reclining seats Make yourself at home as you journey from one city to the next in a comfy reclining seat.|
|Bar buffet car Choose from a variety of tasty snacks and beverages, for purchase, to enjoy on your journey.|
|Power sockets Keep your phone, laptop, or other devices charged while sitting in your seat.|
|Spacious seats Make yourself at home as you journey from one city to the next in a comfy leather seat with headrest.|
Reviews & ratings Thello Day trains
Common Questions, Simple Answers
Q. Do I need to buy a reservation if I already have a rail pass? How do I book one?
A. If you plan to travel on a high speed, scenic, or overnight train, you will need a reservation as many of these types of trains require them - even if you have a rail pass. Seat reservations guarantee you a seat on the train you wish to travel on. While additional fees apply, many trains offer reduced fares to passholders. When you reserve your train, be sure to check the box that states "I have a rail pass", this will allow our system to find the best fare possible for your journey.
Q. I need to cancel my trip to Europe. How do I request reimbursement through the Rail Protection Plan™?
A. Although the Rail Protection Plan™ doesn’t allow you to get reimbursed in case your trip is cancelled, you may be eligible to receive an in-store credit. That in-store credit will be good for two years (from the date the credit is issued) towards your next booking, for the full value of the products covered. You can choose to receive this credit toward a future booking or to request to have your tickets refunded per the after sales policies of the products booked.
If you choose to forego the in-store credit and opt for a refund, the regular exchange and refund rules of your products will apply, and you will be subject to the regular carriers penalties, if applicable, in addition to the Rail Europe booking fee.
Q. Seat Reservations are sold out for the train I want to take. What should I do?
A. If the train you’re planning to take requires a reservation and reservations are sold out, there are only two things you can do. Purchase a regular, full-fare ticket if those are still available, or try to travel on another train (later or earlier) that has reservations available.
Q. What is a Diabolo fee?
A. The Diabolo fee is a supplement for utilizing the trains in and out of the Brussels Airport Station in Belgium. This nominal fee can be paid at the station or on board the train.
Q. Do I need to do anything to my train ticket before boarding the train?
A. If you purchased and received a paper train ticket in the mail, there is nothing further you need to do.
If you purchased a print at home e-ticket, be sure to print your ticket before you leave home and keep your train ticket safe and secure. For Italo tickets, just print your Rail Europe email confirmation which includes your unique e-ticket confirmation code(s). This e-ticket confirmation code along with your photo i.d. will be checked when on the Italo train.
If you purchased a print at the station e-ticket, you’ll need to visit a self-service kiosk to print your train ticket (remember, you’ll need the e-ticket confirmation code included on your invoice). When retrieving your e-ticket in France at an SNCF kiosk or in Italy at a Trenitalia kiosk, you will need to “stamp your ticket” (composter votre ticket as French say) prior to boarding the train. Should you have any problems, just ask the conductor of the train to do it for you when you board the train.
Q. What happens if my train crosses an international border during the night?
A. If you travel in a sleeper compartment, you provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. They can then take care of everything with conductors and customs officials so you can sleep uninterrupted.
If you travel in a regular train that just happens to cross the border at night, customs and border control officers may come directly to you and ask for your passport.
Please note that there will be no passport control (day or night) when traveling between countries that signed the Schengen Agreement. Not all countries belonging to the EU are part of the Schengen Agreement (e.g. Britain). On the flip side, some countries that are not part of the EU are part of the Schengen Agreement (e.g. Switzerland).
Q. What is the 7:00 pm rule?
A. Overnight train journeys departing after 7:00pm and arriving after 4:00am without any change of train will count as one travel day. The date of arrival should be recorded on your rail pass.
Overnight train journeys departing after 7:00pm that arrive or involve a connection between midnight - 4am count as two travel days on your rail pass.
Q. I have a train ticket for a train that didn’t run or was delayed due to a strike. What now?
A. If your train doesn’t travel due to a delay or strike, please have your train ticket stamped “Not Used due to Strike” by a railway official at the origin station and return it to our Customer Relations department within 30-days from the train departure date.
For immediate help, a railway official should be able to provide you with details on alternate accommodations. Simply visit the ticket window.
Important: If a train is canceled by the railroads due to a strike, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to strike” before the original train departure time.
Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
Q. How can I tell whether or not I have a reserved seat on board?
A. To tell if you have a reservation, first see if you received one or two travel documents for your trip. If you received two travel documents, you probably received an open train ticket and a reservation. The reservation portion will show a train number, car number and seat number assigned to you personally.
If you received only one document, see if it also indicates a seat number and car number. If so, your train ticket includes a reservation.
Q. What should I do if I’m unable to print my e-ticket at the station?
A. First, make sure you’re entering the correct information in the self-service kiosk. You need to provide your e-ticket confirmation code, also known as PNR, which is a 6 character letter code (or an 8 character alphanumeric code for British e-tickets) that appears on your Rail Europe booking confirmation email. Any other booking reference (like the Rail Europe booking number) will not work to retrieve your print at station e-ticket.
Don’t attempt to retrieve your ticket using a different method of identification such as swiping a credit card. This will not work.
Although highly unusual, if you’re still unable to retrieve your ticket, go to the ticket counter and seek the assistance of a railway official. Make sure you know your e-ticket number.
If you’re still unable to retrieve your ticket, you may have to purchase a new train ticket. If possible, document the circumstances that prevented you from retrieving your e-ticket. If you purchase new tickets, make sure to keep a copy of the new tickets and the receipt.
Upon your return home, contact our customer relations department and write us a letter indicating what happened. Make sure to provide the new tickets you purchased and the receipt. We’ll review the matter and work things out with you.