A train ticket makes it very easy to travel from one European city to another. Just sit back, relax, and embrace the gorgeous scenery that passes you by. Traveling by train is part of the journey ! (...)
From the heart of one city to the next
If you know your travel dates, we can help you find the best fares and schedules for your itinerary. Simply enter your departure and arrival cities to the right, along with the date and time of day you wish to travel.
Types of Trains
High speed or leisurely, you travel in comfort.
The European Rail Network
Over 100,000 km of European adventures - just waiting to happen!
YOU'RE ALMOST THERE
Q. Can I ensure that my traveling party will share a compartment on an overnight train ?
A. Our booking system always attempts to book all travellers in the same compartment on overnight trains, as long as you submit your request for your entire traveling party at once.
Our ability to book all travellers in the same compartment ultimately depends on compartment availabilities on the train you’re booking. The earlier you make your reservations, the better the chance that everyone in your travel party will be in the same compartment.
If a compartment can’t be fully filled by the traveling party alone, some trains may need to separate you into gender-specific compartments. Therefore, if you are a traveling party of mixed gender – the way to ensure that you will be traveling together is to make sure that you book a compartment that you fill entirely.
Q. What is the 7:00 pm rule ?
A. Overnight train journeys departing after 7:00pm and arriving after 4:00am without any change of train will count as one travel day. The date of arrival should be recorded on your rail pass.
Overnight train journeys departing after 7:00pm that arrive or involve a connection between midnight - 4am count as two travel days on your rail pass.
Q. Do you offer student, family and/or senior discounts ?
A. Yes. Rail Europe offers a wide range of train tickets and rail passes that provide discounts to children, youths, seniors or groups of people that travel together.
Discounted rates vary depending on the type of train ticket or rail pass you are purchasing, and are not always offered.
We do our best to provide you with the cheapest fares for your traveling party and get you the discounts you’re eligible for. This is why it’s important to accurately indicate the composition of your traveling party when requesting fares and schedules or rail pass prices from our website. You may also have to enter the age of certain travellers, so we can determine whether they’re eligible for certain age-related discounts.
Q. What do I do with my luggage ?
A. Once on board you’ll need to find a place to put your bag(s). Small and medium sized bags typically fit on racks located above the seats. Larger suitcases and items can be stored in racks found near the train door entrance.
In addition, you’re responsible for your luggage. The railways assume no responsibility in case of loss or theft of baggage carried on board.
If you’re traveling on Eurostar, Thalys or a TGV, you’re limited to two large items per traveller (maximum 85cm in any one dimension), plus one small item of hand luggage. On most high speed trains there’s room for luggage above the seats and for larger items at the end of each coach.
Be advised that when traveling on Eurostar, Thalys or any French train, you must properly label your bag(s) with your first and last name. In general, it is a good idea to keep luggage tags on your baggage for easy identification.
Q. The promo code I have expired. What can I do ?
A. We’re sorry, but once a promo code has expired, it’s unusable. You will need to proceed without the promo code to complete your booking.
Q. Are all products eligible for Rail Protection Plan™ coverage ?
A. Rail passes, train tickets, reservations, and select city passes and tours are eligible for Rail Protection Plan™ coverage.
All other categories of products including hotels and select activities are not eligible for coverage at this time. Please read the detailed Rail Protection Plan™ policy for more information.
Q. Are there discounts available for rail passes ?
A. Yes, many rail passes offer discounted options. The most common discounts are :
Child discount : Children between 4 -11 years of age usually travel for half the price of the regular adult rate. Most Eurail passes offer free travel for up to two children per adult pass holder.
Youth Discount : If you or anyone in your party is a traveller aged 12 to under 28 years of age on the first date of travel, discounted rates are available for certain rail passes.
Senior Discount : Seniors over the age of 60 are eligible for a discounted rate on certain rail passes.
Saver Discount : Small groups of 2 to 5 people traveling together are eligible for savings of about 15% on certain rail passes.
Group Discount : If you travel in a party of 10 or more, see our special group offers for a more customized travel solution.
Q. Is there WiFi onboard ?
A. WiFi availability is increasing on European trains. This service, however, is not currently offered on ALL trains. Where it is offered, it’s usually complimentary with the purchase of a First class ticket. If you’re traveling in Second class, you may incur a fee to connect to the WiFi service.
Here is a brief list of trains offering WiFi :
ICE (select trains)
SJ High Speed
In addition, WiFi access can typically be found at many major train stations throughout Western Europe. More than likely, you’ll encounter a small fee to use the WiFi service. In some stations First class ticket/pass holders will find complimentary WiFi, usually in designated First class lounges.
Q. How do I use a promo code ?
A. Simply enter your valid promo code on the page where you enter your delivery information for your booking during checkout.
Q. How can I track the status of my refund ?
A. To check the status of your refund, you can visit our Contact Us page to send us a message. Please be sure to include your original booking number so that the refund request can be researched.
Refunds processed online for e-tickets are completed immediately. Emails received for e-ticket refunds will be processed on the next business day.
Refunds for paper documents cannot be completed entirely online because your original travel documents must be sent back to us. They will be processed within 1-2 business days after the documents are received by Rail Europe. Our Customer Relations team will contact you once your refund is processed.
Please note that once a refund has been processed, it will take 7-10 business days for it to reflect in your credit card account.