A train ticket makes it very easy to travel from one European city to another. Just sit back, relax, and embrace the gorgeous scenery that passes you by. Traveling by train is part of the journey ! (...)
From the heart of one city to the next
If you know your travel dates, we can help you find the best fares and schedules for your itinerary. Simply enter your departure and arrival cities to the right, along with the date and time of day you wish to travel.
Types of Trains
High speed or leisurely, you travel in comfort.
The European Rail Network
Over 100,000 km of European adventures - just waiting to happen!
YOU'RE ALMOST THERE
Q. How can I exchange my Trenitalia ticket ?
A. Exchanges can be made in accordance with the conditions of your ticket. If permitted, exchanges can only be processed in Italy at a self-service kiosk at the train station. Simply select the "Print & Change" option and then enter the e-ticket confirmation code (PNR) and the Booking Change Code. Both of these codes can be found on your Print at Home ticket. Changes can also be made at a ticket window at the station.
Q. Who should I contact with a question about a special offer ?
A. Questions about special offers may be submitted to us by filling in our Contact Form on this website. We will respond within 24-48 hours.
Q. How fast can I receive my travel documents ?
A. After your booking has been invoiced, you should receive your tickets and/or rail passes within 2-7 business days. In some locations, express overnight delivery may be available for an additional cost.
If you booked e-tickets, you should receive an email and ticket instructions shortly after your booking is confirmed.
Q. Will the conductor take my passport ?
A. Conductors will not take your passport during day trips. If your passport does need to be checked, the local border control staff will simply walk through each train car checking each passengers travel documents and hand them back to you.
With overnight trips you’ll generally provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. That way, they can take care of everything with conductors and customs officials so you can sleep uninterrupted through the night.
Q. Can I use my rail pass on any train within its area of coverage ?
A. In general, yes, but there are some exceptions and a few rules to keep in mind.
First, be mindful that some trains (such as high speed, scenic, and night trains) require rail pass holders to purchase reservations at an additional cost.
For international train journeys, be sure that your rail pass covers the country of departure, country of arrival, and any countries through which your train will travel.
Lastly, some private rail lines in certain countries don’t offer reservations for rail pass holders and don’t accept rail passes. In these cases, you can purchase a train ticket locally for the desired journey.
Q. What do I do if no one comes to check my train ticket or rail pass ?
A. It’s best to keep your travel documents (train ticket, rail pass, and/or reservation) out and ready to be checked by a conductor. If for any reason a conductor does not come by to check your train ticket or rail pass during your entire journey, no worries. Simply get off the train at your destination station and continue with your travel plans.
Please keep in mind that you will need a valid rail pass or train ticket to travel on board trains in Europe. If your pass or ticket were not looked at, it is an unusual occurrence.
Q. How do I read my RENFE print at home e-ticket ?
A. If you are traveling to Spain and have purchased a RENFE train ticket please be advised that RENFE train tickets are available in Spanish only. We offer a guide to assist you in reading your ticket.
Q. Can I bring my pet on board ?
A. Generally, cats and dogs are allowed on trains, though they may need to be contained in a pet carrier or wear a muzzle or leash. Pets are not allowed on some trains in Great Britain, Spain, Ireland, Norway, and Finland. Currently the only animals that are permitted to travel on Eurostar are guide dogs for the visually impaired.
Some trains require advance reservations for pets. Unfortunately, Rail Europe cannot make reservations for your pet. This will need to be done locally. In general, dogs normally travel at half the fare of a second class ticket, payable directly to the conductor.
Q. How far in advance can I buy my rail pass ?
A. A rail pass can be purchased anywhere from 6 to 11 months prior to your first travel day. We advise you to check the specific conditions of use for the pass you are interested in.
Q. Can I ensure that my traveling party will share a compartment on an overnight train ?
A. Our booking system always attempts to book all travellers in the same compartment on overnight trains, as long as you submit your request for your entire traveling party at once.
Our ability to book all travellers in the same compartment ultimately depends on compartment availabilities on the train you’re booking. The earlier you make your reservations, the better the chance that everyone in your travel party will be in the same compartment.
If a compartment can’t be fully filled by the traveling party alone, some trains may need to separate you into gender-specific compartments. Therefore, if you are a traveling party of mixed gender – the way to ensure that you will be traveling together is to make sure that you book a compartment that you fill entirely.