London is a huge city that loves to be explored, and there’s no easier way to see it all than with The Total London Experience. This full-day, expertly guided tour takes you to the top attractions in England town, including: 1,000-year-old Westminster Abbey, the site of every coronation since 1066. Perhaps catch a glimpse of key MPs with a drive down Downing Street, home to the Prime Minister. And no stop in London would be complete without witnessing a picture-perfect Changing of the Guard. And, there’s lots more ahead, including a walking tour of Covent Garden, famous for its fashionable boutiques, street performers, and restaurants, as well as the Royal Opera House. There’s even a cruise on the River Thames where you’ll enjoy superb views of London’s majestic riverside buildings. Your tour ends with the innovative “flight” on the London Eye. This breathtaking engineering feat is one of Britain’s most popular attractions.
Total London Experience
Enjoy a full day tour of London, historic & modern London including all major sites.
Here’s what’s included:
- Full-day, escorted tour of London aboard a luxury air-conditioned touring coach with a bathroom.
- Complimentary lunch pack with sandwich, bottled water and fruit.
- Pick-up at select London hotels or bus station near Victoria Station.
- St Paul’s Cathedral guided tour includes the newly cleaned Cathedral and Crypt as well as exclusive access to the Quire to see the beautiful mosaics, not normally open to general public.
- Westminster Abbey drive past this magnificent gothic building founded over 1000 year ago
- Buckingham Palace and changing of the Guard - as iconic an image of London as red telephone boxes and double–decker buses, the Changing of the Guard is a not–to–be–missed royal feast of bearskin hats and red tunics. *We will visit Horseguards Parade when the ceremony is not available.
- Entrance and tour to the Tower of London, viewing of the Crown Jewels and "Attack the Tower" tour which includes an extended visit with different views of the Tower of London guided by a Yeoman Warder “Beefeater”.
- Flight on the London Eye.
- Luxury cruise on the Thames river.
- All entrance fees included.
- Beginning April 1, 2016: Select Free Walking Tours in London available, vouchers must be collected from the Golden Tours office in Victoria on the day of the tour and must
- be used within 48 hours after Coach Tour date.
- Commentary available in English and Spanish.
- Groups of 10 or more get a 5% discount on The Total London Experience.
- Special reduced rate for children ages 3 -16.
- Reservation must be made at least 24 hours before tour begins. Details on making reservations are included with your voucher.
- This tour begins at 8:45am and finishes at approximately 6:30pm.
- For hotel pick up times please refer to the FAQ section.
- Tour operates daily.
- Travelers should wait by the concierge desk for pickup of their tour at least 10 minutes before the scheduled pickup time.
- Voucher must be exchanged within 6 months of purchase date
- Once the tour has been reserved the tour is non-refundable.
- Prices are subject to change.
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Common Questions, Simple Answers
Q. What does “Activate my rail pass mean and how do I do it?
A. Activating your rail pass officially begins the clock on its travel period. This is done by having a railway official stamp and date your rail pass. Simply visit the ticket window at the train station before boarding your first train to have your pass activated. Most rail passes must be activated within 11 months of the purchase date. Boarding a train without activating your rail pass you risk being fined by the conductor.
Q. Do trains offer facilities for handicapped passengers?
A. The ability to exchange or refund a train ticket while you’re in Europe depends on whether you have a paper or e-ticket, as well as the specific conditions for the fare you booked.
If you have an e-ticket that you bought on our website, you can perform the refund online, according to the conditions of your train ticket. Please visit our Cancellation and Refund page to begin.
If you purchased a paper ticket, you must perform the exchange locally at the train station. Go to the ticket window and a railway representative will be able to assist you with the exchange procedure.
Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
If your ticket is non-exchangeable, a new train ticket must be purchased.
To obtain a refund for a paper ticket/reservation, a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
You must mail us the original unused ticket for the refund to be processed. When you’ve returned from Europe, mail us back your train ticket. Please visit the Contact Us page on this site for further details.
If you didn’t purchase your train ticket online or are unable to initiate the refund online, please contact us using our Contact Us page for assistance. In most cases, for a refund to transpire, the associated reservation must be released before the train departure.
Q. Will the conductor take my passport?
A. Conductors will not take your passport during day trips. If your passport does need to be checked, the local border control staff will simply walk through each train car checking each passengers travel documents and hand them back to you.
With overnight trips you’ll generally provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. That way, they can take care of everything with conductors and customs officials so you can sleep uninterrupted through the night.
Q. If I bought my rail pass from another company, can I still book my seat reservations through Rail Europe?
A. Yes. You can book your reservation with Rail Europe regardless of where you purchased your rail pass.
Q. A rail strike in Europe prevented me from fully using my rail pass as intended. Can I get a refund on the unused days?
A. Passes that have been activated or partially used are not eligible for a refund. You may wish to have your pass cancelled and noted by a European railroad official that it was “not used due to a strike” and return it to our customer relations department. The claim will be reviewed to see if we are able to provide compensation depending on the European railroads’ policies. Please send us a message using the Contact Us page on our site.
Q. How far in advance can I purchase a train ticket?
A. Train tickets can be purchased in a booking horizon of 30 to 180 days in advance of a journey. This booking horizon depends on the route and each rail carrier’s policy.
In order to take advantage of the best prices and availability, always book as far in advance as possible. It’s particularly important to book early during peak travel seasons to ensure you can travel on the date you wish.
Please note – when planning a journey you can always enter a date within 30 days of today to view general travel times and ticket fares.
Booking horizon by country (in advance of the date of travel):*
Austria - 90 days
Balkans - 60 days
Benelux (International) - 90 days
Croatia/Slovenia (International) - 90 days
Czech Republic (International) - 60 days
Denmark - 60 days
Finland - 60 days
France - 90 days
Germany - 180 days
Great Britain - 75 days
Hungary (International) - 90 days
Italy - 120 days
Montenegro/Serbia - 90 days
Norway - 90 days
Spain - 60 days
Sweden - 180 days
Switzerland - 90 days
Poland (Domestic) - 30 days
Poland (International) - 60 days
Romania (Domestic) - 30 days
Romania (International) - 90 days
Russia - 45 days
Booking horizons for the major train lines or carriers (in advance of the date of travel):*
Allegro - 60 days
ATOC Britain - 90 days
Berlin-Warsaw Express - 60 days
DB - 180 days
Eurostar - 180 days
France-Freiburg (Breisgau)TGV - 90 days
France-Germany High Speed - 90 days
France-Italy TGV - 90 days
France - Russia - 60 days
France-Spain High Speed - 119 days
Germany-Italy Day - 120 days
Hungarian Trains - 90 days
ICE - 180 days
Lusitania - 60 days
Lyria - 90 days
NTV Italo - 120 days
RENFE - 60 days
Romanian Night Trains - 90 days
Thalys - 90 days
Thello Night - 120 days
Tolstoy - 60 days
Trenitalia (Domestic) - 120 days
Trenitalia (International) - 120 days
*Subject to change.
Q. What information do I need to provide in a booking to purchase with Rail Europe?
A. We require your name as it appears on your passport (first and last name only), gender, and (in some cases) date of birth. Please note that this same information will be necessary for all travellers in your travel party.
Depending on the type of train ticket you are booking, we may also need a physical mailing address where we can send your travel documents. We send documents using traceable shipping methods, and the package will need to be signed for. In addition, we’ll need a valid email address so we can send you an invoice, and a phone number in case we need to contact you regarding your booking.
Q. Does my train ticket include a seat reservation?
A. Rail Europe tickets include a reservation whenever possible. To tell if you have a reservation, see if you received one or two travel documents for your trip. If you received two travel documents, you probably received an open ticket and a reservation. The reservation portion will show a train number, car number and seat number assigned to you personally.
If you received only one document, you should also see if it indicates a seat number and car number. If so, your ticket includes a reservation.
The only case where you may not have a reservation with your ticket is if you received an open ticket. With these tickets, you can simply hop on any non- reservable train that travels on the route for which you bought your ticket.
Q. I want to refund my rail pass. How do I proceed?
A. If you have an unused, unvalidated rail pass that you would like to submit for a refund, please visit our Cancellation and Refunds page. Be sure to review the refund and exchange policies for your rail pass prior to purchase so you are aware of any penalties or return fees.
When you are ready to mail your rail pass to us for a refund, it is strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
Q. Can I give or resell my train ticket to someone else? Or can I travel with someone else’s ticket?
A. It depends if the train ticket has your name printed on it or not. In general, most tickets that include a reservation are name-specific and should only be used by the traveller whose name is printed.
Open tickets, on the other hand, are not name-specific. Different travellers can use them as long as the new traveller is eligible for the fare issued.