London is a huge city that loves to be explored, and there’s no easier way to see it all than with The Total London Experience. This full-day, expertly guided tour takes you to the top attractions in England town, including: 1,000-year-old Westminster Abbey, the site of every coronation since 1066. Perhaps catch a glimpse of key MPs with a drive down Downing Street, home to the Prime Minister. And no stop in London would be complete without witnessing a picture-perfect Changing of the Guard. And, there’s lots more ahead, including a walking tour of Covent Garden, famous for its fashionable boutiques, street performers, and restaurants, as well as the Royal Opera House. There’s even a cruise on the River Thames where you’ll enjoy superb views of London’s majestic riverside buildings. Your tour ends with the innovative “flight” on the London Eye. This breathtaking engineering feat is one of Britain’s most popular attractions.
Total London Experience
Enjoy a full day tour of London, historic & modern London including all major sites.
Here’s what’s included:
- Full-day, escorted tour of London aboard a luxury air-conditioned touring coach with a bathroom.
- Complimentary lunch pack with sandwich, bottled water and fruit.
- Pick-up at select London hotels or bus station near Victoria Station.
- St Paul’s Cathedral guided tour includes the newly cleaned Cathedral and Crypt as well as exclusive access to the Quire to see the beautiful mosaics, not normally open to general public.
- Westminster Abbey drive past this magnificent gothic building founded over 1000 year ago
- Buckingham Palace and changing of the Guard - as iconic an image of London as red telephone boxes and double–decker buses, the Changing of the Guard is a not–to–be–missed royal feast of bearskin hats and red tunics. *We will visit Horseguards Parade when the ceremony is not available.
- Entrance and tour to the Tower of London, viewing of the Crown Jewels and "Attack the Tower" tour which includes an extended visit with different views of the Tower of London guided by a Yeoman Warder “Beefeater”.
- Flight on the London Eye.
- Luxury cruise on the Thames river.
- All entrance fees included.
- Beginning April 1, 2016: Select Free Walking Tours in London available, vouchers must be collected from the Golden Tours office in Victoria on the day of the tour and must
- be used within 48 hours after Coach Tour date.
- Commentary available in English and Spanish.
- Groups of 10 or more get a 5% discount on The Total London Experience.
- Special reduced rate for children ages 3 -16.
- Reservation must be made at least 24 hours before tour begins. Details on making reservations are included with your voucher.
- This tour begins at 8:45am and finishes at approximately 6:30pm.
- For hotel pick up times please refer to the FAQ section.
- Tour operates daily.
- Travelers should wait by the concierge desk for pickup of their tour at least 10 minutes before the scheduled pickup time.
- Voucher must be exchanged within 6 months of purchase date
- Once the tour has been reserved the tour is non-refundable.
- Prices are subject to change.
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Common Questions, Simple Answers
Q. Do I need to book a rail pass for everyone in my traveling party, including children and infants?
A. You will need to book a rail pass for each adult and child. In the case of a saver pass, it’s one rail pass with each traveller’s name listed on the pass. Some rail passes offer free child discounts, the children need to be added to the rail pass at the time of booking, there will be no charge incurred for them, however. While a child under 4 years of age and sharing a seat with an adult does not need to book a rail pass. If the child will occupy his/her own seat, a rail pass must be purchased for them, as well as a reservation when needed.
Q. I want to refund my rail pass. How do I proceed?
A. If you have an unused, unvalidated rail pass that you would like to submit for a refund, please visit our Cancellation and Refunds page. Be sure to review the refund and exchange policies for your rail pass prior to purchase so you are aware of any penalties or return fees.
When you are ready to mail your rail pass to us for a refund, it is strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
Q. How do I read my RENFE print at home e-ticket?
A. If you are traveling to Spain and have purchased a RENFE train ticket please be advised that RENFE train tickets are available in Spanish only. We offer a guide to assist you in reading your ticket.
Q. I recently saw a fare on your website that I can’t find anymore. Why?
A. Just like airfares, train fares fluctuate over time. In most cases, the fare you’re quoted on our website is based on current availability at the time of your request. It’s possible that the fare quoted to you has sold out and become unavailable. However, know that the new fare you see on our website is always the cheapest fare offered, based on current availability.
Q. What should I do if I’m unable to print my e-ticket at the station?
A. First, make sure you’re entering the correct information in the self-service kiosk. You need to provide your e-ticket confirmation code, also known as PNR, which is a 6 character letter code (or an 8 character alphanumeric code for British e-tickets) that appears on your Rail Europe booking confirmation email. Any other booking reference (like the Rail Europe booking number) will not work to retrieve your print at station e-ticket.
Don’t attempt to retrieve your ticket using a different method of identification such as swiping a credit card. This will not work.
Although highly unusual, if you’re still unable to retrieve your ticket, go to the ticket counter and seek the assistance of a railway official. Make sure you know your e-ticket number.
If you’re still unable to retrieve your ticket, you may have to purchase a new train ticket. If possible, document the circumstances that prevented you from retrieving your e-ticket. If you purchase new tickets, make sure to keep a copy of the new tickets and the receipt.
Upon your return home, contact our customer relations department and write us a letter indicating what happened. Make sure to provide the new tickets you purchased and the receipt. We’ll review the matter and work things out with you.
Q. How can I check to see if food is served on a particular train?
A. When you search for a train schedule, the results page will give you the opportunity to click and view the onboard services for each class of service offered.
Q. What’s the difference between a seat reservation and a train ticket?
A. A train ticket is a travel document that allows you to board a train for a journey, but does not necessarily guarantee an accommodation (seat/sleeper) assigned to you on board. A reservation guarantees you a specific accommodation on a specific train.
In many cases, train tickets are issued as combined ticket and reservation: you receive one travel document that indicates the specific train and seat assignment. This is the case for most high speed trains such as Eurostar, Thalys and TGV, as well as for night trains.
In some other cases, you may receive a train ticket and a separate travel document for your reservation.
By itself, a reservation can never be used to board a train. It must be used in conjunction with an open train ticket, as we’ve just described, or with a rail pass.
Q. Can I open the train windows?
A. If you’re traveling on a slower train you may have the option to open a window, depending on the age and configuration of the car. However, most modern rail cars are air-conditioned and you won’t have the option of opening the windows.
For safety reasons, high speed trains don’t offer the option of opening windows.
Q. How do I request an exchange through the Rail Protection Plan™?
A. To apply for an exchange under the Rail Protection Plan™, please contact us via our Contact Us page. Rail passes/train tickets/reservations/city passes/tours may be exchanged for the same or new products.
Q. How can I exchange my Trenitalia ticket?
A. Exchanges can be made in accordance with the conditions of your ticket. If permitted, exchanges can only be processed in Italy at a self-service kiosk at the train station. Simply select the "Print & Change" option and then enter the e-ticket confirmation code (PNR) and the Booking Change Code. Both of these codes can be found on your Print at Home ticket. Changes can also be made at a ticket window at the station.