The Paris Visite from Rail Europe lets you get around Paris the way the French do. With ease. On the Metro, bus, or RER. It provides unlimited travel throughout the life of your card, letting you easily navigate the streets and arrondissements of Paris. It’s even valid for the Charles de Gaulle train shuttle and on the OrlyVal train to to the CDG and Orly airports, travel to Versailles and beyond (with Zone 1-5 passes). Or use it to hop on and off for impulsive stops without thinking twice. Vacations are supposed to be about freedom, aren’t they ? Perhaps most importantly of all, though, is the experience it gives among the French. There’s nothing that makes a European vacation more genuine than immersing yourself in the simple action of people going through their daily lives. At Rail Europe, we don’t think a price can be put on that authenticity. But the one we have on the ticket that leads you to it is pretty darn good.
Paris Visite Pass
- Children under 4 travel for free.
Why not travel with the people you came to see ?
Here’s what’s included :
- Unlimited travel using the Metro and bus system anywhere in Paris (Zones 1-5).
- Unlimited travel on the RER and SNCF lines in the greater Paris region including travel to Disneyland Paris and Versailles.
- Choice of 1, 2, 3 or 5-consecutive day cards available.
- Additional discounts at various museums, art shows and locations around Paris.
- Groups of 10 or more get a 5% discount on Paris Visite.
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Common Questions, Simple Answers
Q. Will the conductor take my passport ?
A. Conductors will not take your passport during day trips. If your passport does need to be checked, the local border control staff will simply walk through each train car checking each passengers travel documents and hand them back to you.
With overnight trips you’ll generally provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. That way, they can take care of everything with conductors and customs officials so you can sleep uninterrupted through the night.
Q. Where can I find more information about European train stations ?
A. We offer valuable information on the most popular train stations in Europe. You can find a link to our Train Station page in the footer on any page on the website.
Q. Can I add a friend to my existing rail pass ?
A. Once a rail pass has been printed, another name cannot be added. We may be able to exchange the rail pass through our contact center, but exchange fees and penalties will apply. The only exception is if you bought the Rail Protection Plan along with your rail pass. In that case, you’re eligible to exchange your rail pass for a new one that includes your friend, without incurring any fee or penalty. You’ll just need to pay the additional cost of the rail pass for your friend. .
Q. I made a mistake when I ordered my rail pass. How can I correct it ?
A. Once your rail pass has been printed, it is not possible to modify it. If you absolutely need to do it, you can pay a 15% penalty and a 7% processing fee to exchange it. If you catch the mistake and call us right away - prior to your rail pass being printed, we may be able to modify it for you. If you bought the Rail Protection Plan™ when you ordered your rail pass, you can exchange your original pass at full value and use it towards the new one, with no fee or penalty incurred. Read more about the Rail Protection Plan™ coverage and how to file a claim..
Q. Why are e tickets not available for certain trips ?
A. Availability of e-tickets depends on two factors : whether the rail company operating the train offers e-ticketing, and if it does, whether Rail Europe was granted technical access to their inventory to enable e-ticketing on their behalf.
Not all European rail companies offer e-tickets. But when they do, we work with them to make this option available on our website. And we’ll continue to do so in order provide more e-ticket options for your convenience.
Q. Who should I contact with questions about my exchange or refund ?
A. You can visit our Contact Us page to send us a message about exchanges and refunds.
In your message, please be sure to include the original booking number, your contact information, and which item(s) you’re requesting a refund for. If you’re requesting an exchange under the Rail Protection Plan™, note this in your email as well.
Q. My Rail Europe train tickets were not accepted by the conductor. What do I do ?
A. While all train tickets issued by Rail Europe should be accepted onboard the train, if you should run into any issues, be sure to ask the conductor to stamp your Rail Europe ticket "Not Used" with a written note explaining why this ticket could not be accepted by a railway official. You will want to keep that ticket safe and upon your return home, you can send the original ticket, any replacement tickets and receipts, and a brief letter of explanation to our Customer Relations team.
Please use the Contact Us page to get more information regarding a refund.
Q. I selected a ticket but when I went to place my booking, the price changed. I went back to search for train tickets and saw the same price listed again in the results. Why did this happen ?
A. For most trains, the price quoted is based on “live” availability, however, for certain trains we cannot check fare availability at the time of quotation due to the technical limitations of the international rail distribution system. Therefore, we use a stored price to build your quote, based on previously confirmed fares for the trip you requested.
In rare cases, we find out that the fare used for quoting your trip is no longer available upon confirming your reservation. At that time, we receive a new price from the system based on that very moment’s availability.
Unfortunately, due to these same technical limitations, we are unable to update the stored price for a specific train, even if we find out at the time of confirmation that a fare is no longer available.
Rest assured that we’re working actively to ensure that all prices quoted to you are based on live availability and limit the usage of stored prices for quotation purposes.
Q. Are there restrooms on the train ?
A. Yes ! Restrooms can be found on all trains in Europe. Restrooms are easily accessible on all trains and are frequently marked with the letters WC (Water Closet). They’re usually found at the front or back of each train car and typically include a sink, toilet, and locking door.
Q. How do I request an exchange through the Rail Protection Plan™ ?
A. To apply for an exchange under the Rail Protection Plan™, please contact us via our Contact Us page. Rail passes/train tickets/reservations/city passes/tours may be exchanged for the same or new products.