Ever wanted to shout from a 7,000-foot mountaintop? Then travel on this Mt. Pilatus excursion tour in Switzerland. Breathtaking views notwithstanding, you also might need to catch your breath after riding on the world’s steepest cogwheel railway. Operating from May to November, this thrilling rail ride starts at the mountain’s base in Alpnachstad and runs over uniquely constructed tracks to the mountain’s summit—a sweeping panoramic delight of over 70 peaks and five lakes. (Traveling to Switzerland in the winter months? Travel to the top of Mt. Pilatus via gondolas and aerial cableways. And the sight-delights continue at hotels and restaurants where the terrace views are always something to shout about. Done with the sightseeing and want to engage in some site doing? Then get climbing at the biggest suspension rope park in Central Switzerland. Or try some hiking or toboggan sledging.
Experience the beauty of Pilatus on the world’s steepest cogwheel railway
- Round trip travel to Mount Pilatus from Alpnachstad by cogwheel railway or from Kriens by panorama gondola and aerial cableway
- Magnificent views from 7,000 feet/2,132 meters above sea level
- Issued as an exchange voucher
- Enjoy Swiss culinary delights and stunning views in various restaurants on the mountaintop
- Children under 6 travel free
- Discount offered with Swiss Travel Pass
Includes round-trip travel from Alpnachstad or Kriens in Central Switzerland to the Pilatus Summit.
• Discounted fares are only valid with a Swiss Travel Pass, Swiss Half Fare Card and Eurail Passes that include Switzerland, please refer to the type of pass you have when selecting your tickets.
• All child rates are valid for children ages 6 -15.
• Children under 6 are free.
• Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note: these children will be required to purchase a ticket.
• Tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
• Exchange voucher for actual ticket within 6 month of date of issue with cashier at the Mount Pilatus Station in Alpnachstad or Kriens.
• Tickets are valid for six months from the date of purchase.
• Prices are subject to change.
• Cogwheel railway operates from early/mid- May to Nov, 2017.
• Gondola and aerial cableway service is closed for maintenance from Oct 23 - Nov 10, 2017.
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Common Questions, Simple Answers
Q. Do I need to do anything to my train ticket before boarding the train?
A. If you purchased and received a paper train ticket in the mail, there is nothing further you need to do.
If you purchased a print at home e-ticket, be sure to print your ticket before you leave home and keep your train ticket safe and secure. For Italo tickets, just print your Rail Europe email confirmation which includes your unique e-ticket confirmation code(s). This e-ticket confirmation code along with your photo i.d. will be checked when on the Italo train.
If you purchased a print at the station e-ticket, you’ll need to visit a self-service kiosk to print your train ticket (remember, you’ll need the e-ticket confirmation code included on your invoice). When retrieving your e-ticket in France at an SNCF kiosk or in Italy at a Trenitalia kiosk, you will need to “stamp your ticket” (composter votre ticket as French say) prior to boarding the train. Should you have any problems, just ask the conductor of the train to do it for you when you board the train.
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Q. What should I do if a strike has been announced in the country I’m traveling to?
A. Typically, a strike only affects a few trains along certain routes. If a strike is called within a country, you may continue your travels if there are train services operating. If your train is affected by a strike, railway officials typically provide accommodations for either alternate train, or in some cases, bus transportation.
If a train is canceled by the railroads due to a strike, and alternate transportation has not been offered or if you decline the alternate transportation, then a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used Due to strike” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
This process will allow you to submit that train ticket/reservation for a refund. Please be sure that all refund requests are received by our Customer Relations department within 30-days of the train departure date.
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Q. I bought the Rail Protection Plan™. Can I exchange my train ticket, even though the ticket is non exchangeable?
A. One of the greatest benefits of the Rail Protection Plan™ is that it provides you with the total flexibility to change your train ticket or rail pass – regardless of its refund/exchange policy- no questions asked. With the Rail Protection Plan™ you’re also protected in the event of a railroad strike, or the loss or theft of paper tickets or rail passes.
Q. I understand that some of the train platforms in the Netherlands, Belgium, and Italy now have gates. How do I get to my train?
A. Many train stations in the Netherlands and the Brussels Airport Station in Belgium now have platforms with entry/exit gates. To enter or exit from the train’s platform, you will need to pass through these gates that are controlled with a bar code reader.
Most paper tickets and e-tickets and all Eurail Pass covers have a square barcode which can be scanned at the entry/exit point of the platform. Just hold the bar code on your travel document to the scanner on the illuminated area on the gate and pass through the gate.
Some of the high traffic train stations in Italy, such as Milan Centrale, Roma Termini and Firenze Santa Maria Novella stations now have entry/exit gates. Access through these gates are exclusively reserved for traveller’s holding a ticket. It is suggested that you have your paper or electronic tickets ready to present upon arriving at these security gates.
Q. If there’s been a strike, how do I request reimbursement through the Rail Protection Plan™?
A. Only some train tickets are eligible for reimbursement due to strikes. Please send your tickets back to our Rail Europe office at the address included in the Rail Protection Plan™ documentation that accompanied your train tickets or rail pass, and include the traveller’s Request Form.
A European railway official at the station must have stamped the train ticket indicating it was not used due to a rail strike. Requests for refunds of printed e-tickets in relation to a rail strikes must follow the procedure mentioned above. If the e-ticket has not been printed, requests for reimbursement can be e-mailed to email@example.com, prior to the train departure date.
Notice of any refund request in relation to a strike must be given within thirty 30 days of your return from Europe. Rail passes are generally not eligible for a refund in cases of a strike under the Rail Protection Plan™.
Q. What do I need to show to the conductor when traveling by train with a rail pass?
A. While traveling with a rail pass, you will need to show the conductor your pass. Be sure your pass is activated prior to boarding the train. For trains that require reservations, be sure to have your valid reservations ready to show the conductor, as well. Lastly, it is not uncommon for a conductor to request to see your passport, best to keep it handy.
Q. My plans have changed and I won’t be able to use my rail pass. Can I get a refund?
A. You can submit your rail pass for a refund. Please be advised that there is a 15% penalty. Only unused and unvalidated (non-activated) rail passes can be refunded. The pass must be returned to Rail Europe, along with a brief letter mentioning the original reference number of the booking. It’s strongly recommended that you send these documents by some type of traceable mail for proof of delivery.
If you purchased the Rail Protection Plan™ and your rail pass is covered, you’re eligible to receive a credit for its entire value. No fee or penalty will be applied, and you can use this credit towards any future Rail Europe purchase within 2 years. Please read more about the Rail Protection Plan™ and for instructions on how to file a claim.
Please visit our Cancellation and Refunds page for more information.