No matter how much you’ve seen of the Alps, if you haven’t taken the Gornergrat, you haven’t seen it all. This spectacular roundtrip excursion on the Gornergratbahn mountain rack railway from Zermatt will lead you to Gornergrat Railway Station on Gornergrat and a viewing platform over 10,285 feet up. You’ll see stunning views of 29 peaks, some rising over 13,000 feet. In operation since 1898, this 33-minute trip on Europe’s highest open-air cog railway is unparalleled for its breathtaking vistas and dramatic views of the Matterhorn. Scenic doesn’t begin to describe it as you’re surrounded by pristine, snow-capped panoramas. Getting goosebumps ? Probably due to both the awe-inspiring beauty as much as the crisp air. In fact, this fantastic location looks and feels so close to heaven, astronomers have often used it to study the stars. Gornergrat : even in a place surrounded by peaks, it’s where spectacular reaches new heights.
- Impressive views of the Matterhorn await you.
- Note that a Low, Mid and High season pricing applies. Click on the terms & conditions link below to check the applicable dates.
- Children under 4 travel for free.
- Round-trip travel on the Gornergratbahn mountain cog railway from Zermatt to the Gornergrat train station on Gornergrat.
- Access to the viewing platform, offering panoramic view of 29 mountain peaks.
- Exchange voucher for actual ticket within 6 months of issue with the cashier at the Zermatt Gornergrat Bahn (GGB) station in Zermatt.
- Discounted fares are only valid with a Swiss Travel Pass or Swiss Half Fare Card please refer to type of pass you have when selecting your tickets.
- Swiss Travel Pass and Swiss Half Fare Card holders must present valid pass/card at time of exchange.
- Tickets are valid for six months from the date of purchase.
- Discounted fare for children 6 - 15
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note : these children will be required to purchase a ticket.
- Prices are subject to change.
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Common Questions, Simple Answers
Q. What's the difference between a rail pass and a train ticket ?
A. A rail pass and a train ticket are two completely different types of travel documents.
A train ticket is valid for a single journey between two cities. Many tickets also include a reservation, which mean that they are valid only for a specific train, on a specific date and at a given time. To learn more about tickets, read our article : tickets explained.
A rail pass, on the other hand, is good for travel in an entire geographical area (1 country, 2 countries or more). With it you can take as many train trips as you want within that geographical area, for as many travel days as you purchased, within a set period of time (the pass validity period).
Q. Can I give or resell my train ticket to someone else ? Or can I travel with someone else’s ticket ?
A. It depends if the train ticket has your name printed on it or not. In general, most tickets that include a reservation are name-specific and should only be used by the traveller whose name is printed.
Open tickets, on the other hand, are not name-specific. Different travellers can use them as long as the new traveller is eligible for the fare issued.
Q. Can I board the train if I forgot my rail pass but have my seat reservation ?
A. While you can board the train, the conductor will make you purchase a full fare ticket on-board, and you may be fined. It’s best to keep your rail pass in a safe place with all of your travel documents to avoid this situation !
Q. It looks like my train ticket does not include a reservation. How can I add one ?
A. Whenever possible, train tickets sold by Rail Europe include a reservation. If you received a ticket without a reservation, it typically means that the train you’ll be traveling on doesn’t require a reservation, and in most cases is non-reservable.
Q. Do trains offer facilities for handicapped passengers ?
A. The ability to exchange or refund a train ticket while you’re in Europe depends on whether you have a paper or e-ticket, as well as the specific conditions for the fare you booked.
If you have an e-ticket that you bought on our website, you can perform the refund online, according to the conditions of your train ticket. Please visit our Cancellation and Refund page to begin.
If you purchased a paper ticket, you must perform the exchange locally at the train station. Go to the ticket window and a railway representative will be able to assist you with the exchange procedure.
Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
If your ticket is non-exchangeable, a new train ticket must be purchased.
To obtain a refund for a paper ticket/reservation, a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
You must mail us the original unused ticket for the refund to be processed. When you’ve returned from Europe, mail us back your train ticket. Please visit the Contact Us page on this site for further details.
If you didn’t purchase your train ticket online or are unable to initiate the refund online, please contact us using our Contact Us page for assistance. In most cases, for a refund to transpire, the associated reservation must be released before the train departure.
Q. How do I read my RENFE print at home e-ticket ?
A. If you are traveling to Spain and have purchased a RENFE train ticket please be advised that RENFE train tickets are available in Spanish only. We offer a guide to assist you in reading your ticket.
Q. How can I track the status of my refund ?
A. To check the status of your refund, you can visit our Contact Us page to send us a message. Please be sure to include your original booking number so that the refund request can be researched.
Refunds processed online for e-tickets are completed immediately. Emails received for e-ticket refunds will be processed on the next business day.
Refunds for paper documents cannot be completed entirely online because your original travel documents must be sent back to us. They will be processed within 1-2 business days after the documents are received by Rail Europe. Our Customer Relations team will contact you once your refund is processed.
Please note that once a refund has been processed, it will take 7-10 business days for it to reflect in your credit card account.
Q. I selected a ticket but when I went to place my booking, the price changed. I went back to search for train tickets and saw the same price listed again in the results. Why did this happen ?
A. For most trains, the price quoted is based on “live” availability, however, for certain trains we cannot check fare availability at the time of quotation due to the technical limitations of the international rail distribution system. Therefore, we use a stored price to build your quote, based on previously confirmed fares for the trip you requested.
In rare cases, we find out that the fare used for quoting your trip is no longer available upon confirming your reservation. At that time, we receive a new price from the system based on that very moment’s availability.
Unfortunately, due to these same technical limitations, we are unable to update the stored price for a specific train, even if we find out at the time of confirmation that a fare is no longer available.
Rest assured that we’re working actively to ensure that all prices quoted to you are based on live availability and limit the usage of stored prices for quotation purposes.
Q. What information do I need to provide in a booking to purchase with Rail Europe ?
A. We require your name as it appears on your passport (first and last name only), gender, and (in some cases) date of birth. Please note that this same information will be necessary for all travellers in your travel party.
Depending on the type of train ticket you are booking, we may also need a physical mailing address where we can send your travel documents. We send documents using traceable shipping methods, and the package will need to be signed for. In addition, we’ll need a valid email address so we can send you an invoice, and a phone number in case we need to contact you regarding your booking.
Q. I bought a print at home e ticket but now don’t have access to a printer to print it. What should I do ?
A. French print at home e-tickets can be re-issued from a self-service kiosk at the station. You will need the e-ticket # located on your booking confirmation email.
Eurostar print at home e-tickets can be re-issued at the Eurostar desk in the departure station, but there is a 15£ fee per ticket. You will need the e-ticket # located on your booking confirmation email.
No other print at home e-tickets can be re-issued at the station. Your best option is to find an internet cafe or self-service print shop where you can go online and print your e-ticket.