The London Travel Card gives you a choice of unlimited travel throughout all 6 (or just the 2 central) zones of London’s buses and subways. Available through Rail Europe, it lets you hop on-and-off the Tube or bus whenever you like, without searching for tickets or fumbling for change. Nothing makes London travel easier. Even if you had a horse-drawn carriage and a castle to call your own, you’d still be subjected to the whims of traffic at rush hour when the Tube would be preferred. And the bus is perfect for a more leisurely pace through celebrated streets at perfect sightseeing level. With the Tubes and buses the day is your own, free of the usual transportation pressures or dollars to pounds conversion confusion. At Rail Europe, we’re always working to make your vacation as stress-free as it is memorable. And besides, doesn’t every visitor to London deserve to be treated like royalty?
London Travel Card
Even the Queen couldn’t get around London any easier.
Here’s what’s included:
- Choose unlimited travel throughout all 6 zones or the 2 central zones on London’s buses and Tube (subway).
- 7-day travel card available for the Central Zone (zones 1 & 2).
- All Travel Cards can be used all day including weekends.
- Groups of 10 or more get a 5% discount on London Travel Card.
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Common Questions, Simple Answers
Q. How can I tell whether or not I have a reserved seat on board?
A. To tell if you have a reservation, first see if you received one or two travel documents for your trip. If you received two travel documents, you probably received an open train ticket and a reservation. The reservation portion will show a train number, car number and seat number assigned to you personally.
If you received only one document, see if it also indicates a seat number and car number. If so, your train ticket includes a reservation.
Q. I bought the Rail Protection Plan™. Can I exchange my train ticket, even though the ticket is non exchangeable?
A. One of the greatest benefits of the Rail Protection Plan™ is that it provides you with the total flexibility to change your train ticket or rail pass – regardless of its refund/exchange policy- no questions asked. With the Rail Protection Plan™ you’re also protected in the event of a railroad strike, or the loss or theft of paper tickets or rail passes.
Q. I need to cancel my trip to Europe. How do I request reimbursement through the Rail Protection Plan™?
A. Although the Rail Protection Plan™ doesn’t allow you to get reimbursed in case your trip is cancelled, you may be eligible to receive an in-store credit. That in-store credit will be good for two years (from the date the credit is issued) towards your next booking, for the full value of the products covered. You can choose to receive this credit toward a future booking or to request to have your tickets refunded per the after sales policies of the products booked.
If you choose to forego the in-store credit and opt for a refund, the regular exchange and refund rules of your products will apply, and you will be subject to the regular carriers penalties, if applicable, in addition to the Rail Europe booking fee.
Q. Are there facilities on board for disabled travellers?
A. Special amenities for disabled travellers are offered on trains and at many train stations, and are clearly indicated with pictograms (for telephones, toilets, elevators, etc.).
Special equipment is also available for use by disabled travellers but must be reserved locally in advance. You can do this while you’re in Europe by inquiring at the train station or through your hotel concierge.
Be sure to specify if you need personal assistance (whether with a wheelchair, boarding, etc.).
Q. Can I share my rail pass with others (family, friends, or charity)?
A. No. Rail passes are strictly personal and non-transferable. A rail pass is valid only upon presentation of a passport. Therefore the name(s) printed on the rail pass must match the traveller’s identification.
Q. How do I know the right rail pass and how many days I should purchase?
A. We provide simple tools on our site to help make finding the best products for your journey - easy! Our tools help you find both the most cost effective and logical travel solution for your travel needs.
Use our Interactive Rail Map to help you plan your journey, our site will then display available options to bring that journey to life with rail passes, train tickets, and even great add-on products that can truly enhance your experience. Enter the number of days you wish to stay in a particular city, and where you wish to travel next, and our system will provide you with the best options for your itinerary.
The more you know about the train rides you plan on taking, the better you’ll be able to research which trains are running, how long each of those rides take, whether or not you’ll be traveling on night trains, etc… All these factors determine how many travel days you’ll need on a pass.
Q. Can I open the train windows?
A. If you’re traveling on a slower train you may have the option to open a window, depending on the age and configuration of the car. However, most modern rail cars are air-conditioned and you won’t have the option of opening the windows.
For safety reasons, high speed trains don’t offer the option of opening windows.
Q. Do you ship to PO and APO boxes?
A. At this time, we are unable to ship to P.O. or A.P.O. boxes.
Q. What ways can a train ticket be issued? Paper? e tickets?
A. There are potentially three ways to receive European train tickets.
Paper tickets: the rail pass or train ticket is physically printed at the Rail Europe fulfillment center and shipped to you.
Print at home e-ticket: the train ticket may be issued as a PDF which may either be emailed to you directly, or retrieved via a web link that is communicated to you at the time of purchase, depending on the rail carrier. You must print the PDF from a computer printer on any regular paper prior to boarding the train. Some e-tickets are delivered with a unique e-ticket confirmation code that is printed on your Rail Europe confirmation email. You must provide this e-ticket confirmation code along with your id to the conductor on board the train.
Print at station e-ticket: you will receive an e-ticket confirmation code (also known as PNR or Passenger Name Record) on your confirmation email, as well as a link to detailed instructions for retrieving your ticket. Use this e-ticket code at a self-service kiosk located at the train station in Europe to print out your actual ticket, prior to boarding the train.
Print at home e-ticket and print at station e-ticket are “electronic” delivery methods requiring no physical shipment to you. This means we can issue you an e-ticket whether you’re still at home or already in Europe.
Please note that all three methods are not always offered for a given train ticket. In fact, many tickets only support one of these issuance methods.
Q. I’ve noticed a big difference in the cost of seat reservations for different trains. Why?
A. Fares for reservations may vary greatly from one train to another. Unfortunately, we have no control over these prices as they’re set by each individual railroad.
Trains that have higher priced reservations are typically high speed, international trains such as Thalys or Eurostar, as well as night trains.
Various factors are considered by rail carriers when pricing reservations for rail pass holders. These factors can include: the technology used by the train (high speed or regular speed), the types of tracks the train travels on and their associated maintenance cost, the range of services and amenities offered on board, possible tolls incurred by the carriers depending on the train routing (such as tunnel crossing tolls) and partnerships between rail carriers for the operation of cross border trains.
In addition, there are also specific costs associated with traveling on a night train that may include food for dinner and breakfast, as well as cabin maintenance costs (sheets, etc…). Since these costs are not associated with travel on day trains, day train reservations generally cost less.