An offer like this is almost indescribable, but we’ll try. Imagine a pristine alpine haven where you can ski, hike, snowboard and go on dogsled rides through some of the most scenic outlooks in the world. Where the world’s highest toboggan run is waiting to whisk you through one glacier vista after another at speeds of up to 25 mph. Where else can you see 24 snow-capped mountain giants including Eiger, Mönch & Jungfrau, the Matterhorn, Grand Combin and even Mont Blanc ? Where else can you walk between two peaks on a beautifully engineered suspension footbridge that leads to a summit station with a restaurant where you pinch yourself to make sure it’s all real ? And where you are aware of every breath you take, not just because you can see your breath, but because you can’t believe how alive you feel ? Only here. This is Glacier 3000.
Experience the thrill of Glacier 3000 with this great excursion
- Board the cable car in Col du Pillon to the Glacier 3000 mountain station
- Dramatic panoramic views of 24 snow-capped peaks including the well-known Jungfrau, Matterhorn, Eiger, and Mont BlancIssued as an exchange voucher
- Tissot Peak Walk – 107 m long (351 feet) suspension bridge with stunning views connecting two peaks
- Children under 6 travel free sharing adult passenger’s seat
- Discount offered with Swiss Travel Pass
- Ice Express Chairlift : your ride to the Glacier and many activities including Glacier Walk and Fun Park
- Roundtrip travel from Col du Pillon to Glacier 3000 by cable car.
- Peak Walk by Tissot : suspension footbridge of 107m/351ft length, open year-round, free of charge.
- Includes Ice Express Chairlift, Glacier Walk and Fun Park.
- Discounted fares are from Col du Pillon to Glacier 3000 when traveling with a Swiss Travel Pass, Swiss Half Fare Card and Eurail Pass that includes Switzerland, please refer to the type of pass you have when selecting your tickets.
- Eurail Pass holders and Swiss Half Fare Card holders will need to purchase an additional ticket for the postal bus from Gstaad or Les Diablerets to Col du Pillon. (Les Diablerets is 3/4 mile from Col du Pillon).
- All child rates are valid for children ages 6 -15.
- Children under 6 are free.
- Children traveling with a Swiss Family Card are free when they travel with a parent or guardian that is traveling with a Swiss Travel Pass. Where noted below, please indicate the number of children that are NOT covered by the Swiss Family Card. Note : these children will be required to purchase a ticket.
- Train tickets and the Swiss Transfer ticket are not valid for rail pass discounts.
- Exchange voucher for actual ticket within 6 months of date of issue with cashier at the valley station in Col du Pillon.
- Tickets are valid for six months from date of purchase.
- Cable car operates daily every 20 minutes to summit station Glacier 3000 from 9:00 am to 4:30 pm. (Travel time : 15 minutes).
- Prices are subject to change.
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Common Questions, Simple Answers
Q. Do trains offer facilities for handicapped passengers ?
A. The ability to exchange or refund a train ticket while you’re in Europe depends on whether you have a paper or e-ticket, as well as the specific conditions for the fare you booked.
If you have an e-ticket that you bought on our website, you can perform the refund online, according to the conditions of your train ticket. Please visit our Cancellation and Refund page to begin.
If you purchased a paper ticket, you must perform the exchange locally at the train station. Go to the ticket window and a railway representative will be able to assist you with the exchange procedure.
Please keep in mind that exchanges on train tickets are only permitted for the same city pair or route originally booked.
If your ticket is non-exchangeable, a new train ticket must be purchased.
To obtain a refund for a paper ticket/reservation, a railway official at the origin station must cancel your seat and they must stamp the back of your ticket/reservation “Not Used” before the original train departure time. Our partners at the European Railroads will not allow us to process a refund unless this step has been taken.
You must mail us the original unused ticket for the refund to be processed. When you’ve returned from Europe, mail us back your train ticket. Please visit the Contact Us page on this site for further details.
If you didn’t purchase your train ticket online or are unable to initiate the refund online, please contact us using our Contact Us page for assistance. In most cases, for a refund to transpire, the associated reservation must be released before the train departure.
Q. When I board the train, can I sit anywhere I want ?
A. If you booked a reservation for a specific train, you’ll have a designated car and seat number. This information will be located on your ticket.
If you don’t have a reservation and the train you’re traveling on either doesn’t accept reservations or reservations are not mandatory, then you’ll be able to get on board and look for an available seat in the class of service you booked. Keep in mind that during the train journey, if another traveller gets on board and has reserved the seat you’re occupying, you will need to move.
Keep in mind that local commuter trains generally do not accept reservations. During peak hours (typically before 9am and in the evening between 5-7pm) the trains are used by locals going to work and tend to be a bit more crowded. This may make it more difficult to find an available seat.
Q. I understand that some of the train stations in Italy now have gates. How do I get to my train ?
A. Some of the high traffic train stations in Italy, such as Milan Centrale, Rome Termini, and Florence Santa Maria Novella stations now have entry/exit gates. Access through these gates is exclusively reserved for ticket holders. It is suggested that you have your print at home or print at the station ticket ready to present upon arriving at these security gates.
Q. I have a question about my promo code. Who should I contact ?
A.Please contact us via our Contact Us page with any questions about promo codes.
Q. I want to refund my train ticket. How do I proceed ?
A. If you have a paper ticket that you would like to submit for a refund, please visit our Contact Us page for further information.
Please note that train tickets must be received at least 2 business days prior to the train departure date.
It’s strongly suggested that you send these documents by some type of traceable mail for proof of delivery.
If you have an e-ticket to submit for a refund, this can be initiated on our Cancellation and Refunds page.
Q. Can I use my rail pass on any train within its area of coverage ?
A. In general, yes, but there are some exceptions and a few rules to keep in mind.
First, be mindful that some trains (such as high speed, scenic, and night trains) require rail pass holders to purchase reservations at an additional cost.
For international train journeys, be sure that your rail pass covers the country of departure, country of arrival, and any countries through which your train will travel.
Lastly, some private rail lines in certain countries don’t offer reservations for rail pass holders and don’t accept rail passes. In these cases, you can purchase a train ticket locally for the desired journey.
Q. What's the difference between a rail pass and a train ticket ?
A. A rail pass and a train ticket are two completely different types of travel documents.
A train ticket is valid for a single journey between two cities. Many tickets also include a reservation, which mean that they are valid only for a specific train, on a specific date and at a given time. To learn more about tickets, read our article : tickets explained.
A rail pass, on the other hand, is good for travel in an entire geographical area (1 country, 2 countries or more). With it you can take as many train trips as you want within that geographical area, for as many travel days as you purchased, within a set period of time (the pass validity period).
Q. What does “Activate my rail pass mean and how do I do it ?
A. Activating your rail pass officially begins the clock on its travel period. This is done by having a railway official stamp and date your rail pass. Simply visit the ticket window at the train station before boarding your first train to have your pass activated. Most rail passes must be activated within 11 months of the purchase date. Boarding a train without activating your rail pass you risk being fined by the conductor.
Q. Where can I store my luggage on an overnight train ?
A. Luggage can be stored on a small luggage rack and any floor or bed space available. Keep in mind that this space is shared among all travellers occupying the sleeping compartment or couchette.
Q. Where do I find my booking number ?
A. Your unique booking number is located in the confirmation we will email you. If you have created an account, you can also visit your dashboard to see your booking(s).
Please note : this is NOT the number you will use to retrieve your print at the station tickets locally in Europe ; please review your invoice for the applicable e-ticket confirmation codes needed to retrieve your tickets.