• Q. What is the main difference between First class and Second class on the TGV East between Paris and Stuttgart ?

  • Q. How much time in advance, can I book tickets for Lyria trains ?

  • Q. Do TGV trains have a catering service ?

  • Q. Where can I find information regarding train timetables ?

  • Q. Are pets and animals admitted onboard trains ?

  • Q. Which Spanish cities are served by the AVE trains ?

  • Q. What are the classes of service which are offered on the Lyria train ?

  • Q. What is our policy regarding refunds, exchanges and cancellations ?

  • Q. What is the train station served by the Heathrow Express ?

  • Q. Are there toilets on trains ??

  • Q. What is the baggage limitation when travelling on board Thalys trains ?

  • Q. How do I retrieve my TGV Lyria tickets ?

  • Q. How much time in advance, can I book tickets for ICE trains ?

  • Q. What is the main difference between First class and Second class on the Thalys between Paris and Brussels or Amsterdam) ?

  • Q. Are there WC and other amenities onboard trains ?

  • Q. Can I carry as many luggages as I want on the Eurostar ?

  • Q. What are the classes of service which are offered on the Lyria train ?

  • Q. Is there a check-in before the departure of a Lyria train ?

  • Q. Is there a check-in before the departure of the Eurostar train ?

  • Q. What is the main difference between Full Fare, Leisure Fare, Youth Fare, Passholder Fare and Senior Fare applying to Eurostar trains ?

  • Q. What is the luggage limitation and storage facilities offered when travelling by train ?

  • Q. Are there WC and other amenities onboard trains ?

  • Q. What are the restaurant facilities onboard trains ?

  • Q. Do Lyria trains have a catering service ?

  • Q. What is the baggage limitation when travelling on board Frecciarossa trains ?

  • Q. Which European cities are served by the TGV Lyria trains ?

  • Q. What is the baggage limitation when travelling on board ICE trains ?

  • Q. Is there a check-in before the departure of Thalys train ?

  • Q. What is the main difference between First class and Second class on the Talgo 200 ?

  • Q. Do I need to reserve a seat when travelling onboard a high speed train ?

  • Q. What are the classes of service which are offered on the AVE train ?

  • Q. What are the classes of service which are offered on the ICE train ?

  • Q. Which Spanish cities are served by the ICE trains ?

  • Q. How do I obtain Lyria tickets ?

  • Q. Which European cities are served by the Thalys trains ?

  • Q. What is the train station served by the Gatwick Express ?

  • Q. I haven't departed for Europe yet and want to exchange or refund my train ticket. How do I proceed ?

  • Q. Do I need to buy tickets for Eurostar, Thalys or any other high speed trains before my travel date ?

  • Q. Which European cities are served by the Eurostar ?

  • Q. What is the main difference between First class and Second class on the Italian Day Trains ?

  • Q. What is the frequency of the Gatwick Express and the Heathrow Express ?

  • Q. Are there special facilities for disabled persons ?

  • Q. Where do I my send train tickets and/or rail passes for refund ?

  • Q. How do I obtain Thalys tickets ?

  • Q. What are the classes of service which are offered on the Frecciarossa train ?

  • Q. Is there a check-in before the departure of an AVE train ?

  • Q. Does the fare, which appears in the search ticket/pass/schedule section, apply for a single person or every traveller ?

  • Q. What is the Eurostar’s route and frequency ?

  • Q. What are the differences between Premier class, Business class, Comfort Flexi class, Comfort class, Freedom class, Economy class and any other classes on trains ?

  • Q. How much time in advance, can I book tickets for AVE trains ?

  • Q. Which French cities are served by the TGV trains ?

  • Q. What is the main difference between First class and Second class on the TGV France –Italy between Paris and Milan ?

  • Q. Is there a check-in before the departure of an ICE train ?

  • Q. What is the baggage limitation when travelling on board Lyria trains ?

  • Q. Which Italian cities are served by the Frecciarossa trains ?

  • Q. Do Eurostar trains have a catering service ?

  • Q. Is there a check-in before the departure of an TGV train ?

  • Q. How do I obtain AVE tickets ?

  • Q. Can I take my vehicule on the Eurostar ?

  • Q. What is the baggage limitation when travelling on board AVE trains ?

  • Q. Must I book a reservation for the Eurostar train ?

  • Q. To what category of persons does the Eurostar Senior fare applies ?

  • Q. What is the baggage limitation when travelling on board Eurostar trains ?

  • Q. Must I book a reservation for the Thalys train ?

  • Q. At what time are meals served onboard the Eurostar ?

  • Q. What is the main difference between First class and Second class on the AVE between Madrid and Cordoba or Seville) ?

  • Q. What is the main difference between First class and Second class on the Spanish day trains ?

  • Q. Do AVE trains have a catering service ?

  • Q. What are the classes of service which are offered on the Lyria train ?

  • Q. What is the main difference between Business Premier, Standard Premier and Standard Classes on the Eurostar between London and Paris or Brussels ?

  • Q. How do I use my Italo print at home e-ticket for travel in Italy ?

  • Q. Must I book a reservation for the AVE train ?

  • Q. How much time in advance, can I book tickets for TGV trains ?

  • Q. Are bicycles admitted onboard trains ?

  • Q. What is the main difference between First class and Second class on the TGV Med between Geneva and Nice or Marseille ?

  • Q. How can I track the status of my refund ?

  • Q. How do I obtain Eurostar tickets ?

  • Q. How do I obtain ICE tickets ?

  • Q. Is there a smoking section on trains ?

  • Q. Do ICE trains have a catering service ?

  • Q. Must I book a reservation for the Frecciarossa train ?

  • Q. What are the differences between First class and Second class ?

  • Q. Can I use more than one credit card to pay for my booking ?

  • Q. Must I book a reservation for the ICE train ?

  • Q. How soon in advance can I book tickets for Lyria trains ?

  • Q. What is the main difference between First class and Second class on the TGV (French high speed trains) ?

  • Q. Does my Rail Pass include travelling on board the Eurostar ?

  • Q. Do all main train stations have lockers and luggage storage facilities ?

  • Q. How much time in advance, can I book tickets for Frecciarossa trains ?

  • Q. Will French National Strike affect my travel ?

  • Q. Is it possible to get off a train and take another train later with the same train ticket ?

  • Q. Must I book a reservation for the TGV Lyria train ?

  • Q. How much time in advance, can I book tickets for AVE trains ?

  • Q. Must I book a reservation for the TGV train ?

  • Q. What is the main difference between First class and Second class on the Eurostar between London and Paris or Brussels ?

  • Q. Do I need to reach the station in advance for check in before boarding the Eurostar ?

  • Q. What are the classes of service which are offered on the Eurostar train ?

  • Q. What is the baggage limitation when travelling on board TGV trains ?

  • Q. Do Frecciarossa trains have a catering service ?

  • Q. What is the main difference between First class and Second class on the Talgo Day ?

  • Q. Is there a check-in before the departure of an Frecciarossa train ?

Browse our FAQs


  • Q. Can I obtain a discount in Great Britain when I buy a Eurail or Eurail Select Pass ?

  • Q. What is a Swiss Family Card ?

  • Q. Can I travel back and forth between countries that are mentioned on my Rail Pass ?

  • Q. When in Italy, can I buy my Eurail Italy pass there ?

  • Q. Can I paying extra charges or abstain from making a reservation ?

  • Q. What is a Youth Pass ?

  • Q. What does validation of a pass or validating a pass mean ?

  • Q. Are Family Passes available ?

  • Q. Can a Rail Pass be bought in Europe ?

  • Q. How can I validate my Swiss Travel Pass ?

  • Q. How do I validate a Eurail Select Pass ?

  • Q. When in Switzerland, can I buy my Swiss Pass there ?

  • Q. What is the definition of Eurail Italy Pass ?

  • Q. How do I validate a Eurail Italy pass ?

  • Q. Which trains are covered by the Swiss Pass ?

  • Q. Where can the Eurail Select Pass be used ?

  • Q. Does my Rail Pass include travelling on board the Eurostar ?

  • Q. Are senior discounts offered on Rail Passes ?

  • Q. How do I know if I need a reservation ?

  • Q. When taking an overnight train, do I have to use 2 days on my Rail Pass ?

  • Q. Where can the Eurail Italy pass be used ?

  • Q. Is a Rail Pass valid in city transport network ?

  • Q. Which countries are covered by the Select pass ?

  • Q. Who is eligible to buy a rail pass ?

  • Q. Can I have unlimited travel within the countries which are mentioned on my Rail Pass ?

  • Q. What is a Friends and Families Saver Pass ?

  • Q. Does the Eurail Italy Pass offer any special of discounted fares ?

  • Q. Must I make reservations even though I have a rail pass ?

  • Q. What is the definition of a travel day ?

  • Q. How many months before, can I purchase a Rail Pass ?

  • Q. What is a Rail Pass month and how does it work ?

  • Q. Can I buy a second class Eurail Select Pass instead of a first class Eurail Select Pass ?

  • Q. What should I do If I've already bought my rail pass, and now want to add another country ?

  • Q. Which trains are covered by the Eurail Italy pass ?

  • Q. What is the definition of a travel day ?

  • Q. What does this means : 4 days in a 2 month-period ?

  • Q. What is our policy regarding refunds, exchanges and cancellations ?

  • Q. Which trains are covered by the Eurail Select pass ?

  • Q. How is a day defined for Rail Pass ?

  • Q. Does the name of a passenger which has been printed on his pass need to be exactly the same as printed on his passport ?

  • Q. What is a BritRail Family Pass ?

  • Q. What do I get with a Swiss Pass ?

  • Q. When in Europe, can I buy my Eurail Select pass there ?

  • Q. What is the definition of a travel day ?

  • Q. What is a Consecutive Pass or a Flexi Pass ?

  • Q. Does the Swiss Pass offer any special of discounted fares ?

  • Q. What is the specificity and main difference between a Swiss Pass and a Point to Point ticket ?

  • Q. How do I validate or activate my Rail Pass ?

  • Q. Can I buy and use a Rail Pass if I have a European passport and being a permanent resident of a non-European country ?

  • Q. How to make a reservation, being a pass holder ?

  • Q. Is it possible to transfer a Rail Pass to another person’s name ?

  • Q. What is the specificity and main difference between a Eurail Select pass and a Point to Point ticket ?

  • Q. Which Rail Pass is perfect for me ?

  • Q. Can students obtain a special discount ?

  • Q. Is 1 day used on a Rail Pass when benefiting from bonuses without travelling ?

  • Q. Do I have to use 2 days on my Rail Pass when taking an overnight train ?

  • Q. What is the start of the validity of my Rail Pass ?

  • Q. What is the definition of Eurail Select Pass ?

  • Q. What are the main differences between a Eurail Global Pass and a Eurail Select Pass ?

  • Q. Is a partially used Rail Pass eligible for a refund ?

  • Q. How much cost a Rail Pass or Rail Ticket for children ?

  • Q. Why can’t I book a reservation even if I am a Pass holder ?

  • Q. Which countries are covered by the Eurail Global Pass ?

  • Q. Can I choose to travel in a country that is not on my pass and add it on the pass ?

  • Q. Where can the Swiss Pass be used ?

  • Q. What is the specificity and main difference between a Eurail Italy pass and a Point to Point ticket ?

  • Q. Does the Eurail Select Pass offer any special of discounted fares ?

  • Q. What are the differences between First class and Second class ?

  • Q. What is the definition of Swiss Pass ?

Browse our FAQs


  • Q. How to make a booking for two passengers who do not want to share a compartment ?

  • Q. How to make a booking for a single passenger ?

  • Q. How can I track the status of my refund ?

  • Q. How to make a booking for three passengers who want to share a compartment ?

  • Q. Where do I my send train tickets and/or rail passes for refund ?

  • Q. How to make a booking for four passengers who want to share a room ?

  • Q. Where are train schedules information available ?

  • Q. Why take an overnight train ?

  • Q. Can tickets be shipped to a country which is not my country of residence ?

  • Q. How to make a booking for five passengers ?

  • Q. What is the main difference between the types of sleeping accommodations on trains ?

  • Q. What are the differences between First class and Second class ?

  • Q. What type of accommodation comes with a Rail Pass ?

  • Q. Will French National Strike affect my travel ?

  • Q. Can I reserve a seat if I have a Second Class ticket ?

  • Q. What is the main difference between First class and Second class on the Talgo 200 ?

  • Q. How to make a booking for three passengers who do not to share the same compartment or who want to split up ?

  • Q. Are there shower facilities onboard trains ?

  • Q. How to make a booking for 4 passengers who do not want to share a compartment ?

  • Q. Is a seat guaranteed when someone has a First Class ticket ?

  • Q. What is the main difference between First class and Second class on the Italian Day Trains ?

  • Q. How to make a booking for two passengers who want to share a compartment ?

  • Q. How is the trip on an overnight train ?

  • Q. Are accomodations on overnight trains costly ?

  • Q. What are the types of sleeping accomodations in overnight trains ?

  • Q. What is the main difference between First class and Second class on the Spanish day trains ?

  • Q. What is our policy regarding refunds, exchanges and cancellations ?

  • Q. What is the main difference between First class and Second class on the Talgo Day ?

  • Q. Where and how to find Train Tickets and Schedules on TrainTicket.com website ?

  • Q. What is the main difference between First class and Second class on the TGV (French high speed trains) ?

  • Q. Do I need to buy tickets before my departure date ?

  • Q. Do I have to use 2 days on my Rail Pass when taking an overnight train ?

  • Q. Can I change the date of my sleeper reservation ?

  • Q. Do you offer e-ticket service ?

  • Q. What is the definition of Gender Specific ?

Browse our FAQs


  • Q. Is there any discount for students who have an international student ID card ?

  • Q. How to get a refund ?

  • Q. Is a partially used Rail Pass eligible for a refund ?

  • Q. What is our policy regarding refunds, exchanges and cancellations ?

  • Q. What is 3-D secure payment ?

  • Q. What is the policy for child accommodation on overnight trains ?

Browse our FAQs


  • Q. In case of a loss of theft, how to request a reimbursement if I have the Rail Protection Plan ?

  • Q. Do I need the Rail Protection Plan ?

Browse our FAQs


  • Q. When can I use self service tickets terminals in France ?

  • Q. Do I need the Rail Protection Plan ?

  • Q. When can I use the self service tickets terminals for Eurostar tickets ?

  • Q. How can I get a railway map ?

  • Q. Do main train stations provide lockers or luggage storage facilities ?

  • Q. How do I know which type of e-ticket I have ?

  • Q. How do I request an exchange through the Rail Protection Plan™ ?

  • Q. What is needed to retrieve an e-ticket from a terminal ?

  • Q. How easy it is to locate train stations in Europe ?

  • Q. In case of a loss of theft, how to request a reimbursement if I have the Rail Protection Plan ?

  • Q. How to take a train ?

  • Q. How to reach a train station in the city center from the airport ?

Browse our FAQs


  • Q. When can I use self service tickets terminals in France ?

  • Q. How do I request an exchange through the Rail Protection Plan™ ?

  • Q. What is needed to retrieve an e-ticket from a terminal ?

  • Q. Where and how to find Train Tickets and Schedules on TrainTicket.com website ?

  • Q. Do you offer e-ticket service ?

  • Q. When can I use the self service tickets terminals for Eurostar tickets ?

  • Q. How do I know which type of e-ticket I have ?

Browse our FAQs


Have a question? Need Help?

Get personalized help from our experts and other helpful travellers on our community forum.

Contact Rail Europe

If the FAQs and forum didn't answer your question, you can always contact Rail Europe.