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How do I retrieve my e-tickets at Eurostar train stations?
How do I retrieve my e-tickets at the train station?
- Proceed to the self service kiosk
- Enter your e-ticket #.
- Follow the simple instructions.
Your e-ticket # is included in the email confirmation you receive from Rail Europe.
What do I need in order to retrieve my e-ticket?
All you'll need is your e-ticket # (found on your confirmation email).
Please note: there may be multiple e-ticket # for your itinerary.
Important:
- E-tickets can be retrieved up to 45 minutes before departure from the self service kiosk at the following Eurostar stations: St Pancras, Ebbsfleet, Ashford, Paris Nord, Calais Frethun and Brussels Midi.
- E-ticketing from the Marne La Valee and Lille Europe stations can be done from the French kiosks at these stations. To review how to retrieve your tickets click here.