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How do I retrieve my Print at the Station e-tickets at a British train station?
How do I retrieve my British Print at the Station e-tickets at the train station?
- Proceed to the self service kiosk
- Insert and remove any card with a magnetic strip (Note: this simply activates the kiosk. You don’t need to use a credit card.)
- Enter your e-ticket # or PNR (which is an 8-digit number and letter combination unique to your trip, and is included in the email confirmation you receive from Rail Europe).
- Follow the simple instructions.
How do I know what my British Print at the Station e-ticket # (PNR) is?
Your e-ticket # or PNR, is an 8-digit number and letter combination unique to your trip, and is included in the email confirmation you receive from Rail Europe.
What do I need in order to retrieve my British Print at the Station e-ticket?
All you'll need is your e-ticket # or PNR, which is an 8-digit number and letter combination unique to your trip, and is included in the email confirmation you receive from Rail Europe. And you’ll need any card with a magnetic strip. (Note: this simply activates the kiosk. You don’t need to use a credit card.)
Please note: there may be multiple e-ticket # for your itinerary. If you have a roundtrip ticket, issue both the outbound and return trip at the same time.
Important:
- Arrive at the station at least 20 minutes prior to your departure time to print your ticket(s) and board your train.
- British Print at Station e-ticket #'s may be referred to as "FastTicket" numbers at the self service kiosks.
- Most British train stations have self service kiosks; please view the complete list of stations that offer these "FastTicket" kiosks. If your departure station is not listed, please assure you visit an alternate station to print your ticket.
- If you have any difficulty retrieving your tickets you should first try another self-service kiosk or go to the ticket window.
- If you are still having difficulty, please call 0871 521 9843 (Monday-Friday, 7:00am to 8:00pm British time and Saturday, Sunday and Bank Holidays (excluding Christmas Day) 8:00am -6:00pm British time) for local assistance.