Eurostar

Eurostar offers 3 classes of service 2 for 1st class and 1 for 2nd class.

Business Premier which offers priority express check-in at the terminals, a dedicated ticket desk for check in, access to the Eurostar Executive lounges, spacious reclining seats with generous legroom, wifi access at the terminals, a dedicated coach for business travelers, complimentary newspapers, 3-course meal with refreshments at your seat.

Leisure Select offers spacious reclining seats with generous legroom, complimentary newspapers, and 3-course meal with refreshments at your seat.

Standard class (2nd class) offers generous legroom and access to a bar-buffet car where a selection of food and beverages are available for purchase.

No, travel on Eurostar requires a separate ticket. However, many rail passes include discounted rates for the Eurostar called a Passholder fare. To see a list of passes that allow these fares select “details” when viewing fares with a pass.

From London to Paris and vice versa, Eurostar offers frequent service: every 30 minutes during peak hours and approximately once per hour during non-peak time. During the peak summer season, up to 24 trains run daily to Paris.

From London to Brussels and vice versa, service is offered approximately every 2 hours. During the peak summer season, up to 10 trains can run daily to Brussels.

During ski season, there are 2 trains each week to the French Alps.

During summer, Eurostar offers daily service to Disneyland Paris.

During winter, there is 1 train a week.

Kosher - 36 hours notice

Child - 24 hours notice

Vegetarian - 24 hours notice

Vegan - 36 hours notice

Gluten Free - 36 hours notice

Diabetic - 36 hours notice

Low fat - 36 hours notice

Low salt - 36 hours notice 

Email address: Catering@lwo.momentumservices.com

Disclaimer: Eurostar cannot guarantee to be able to meet all special dietary requirements and will advise if this is the case.

To receive a special meal you must fill out this form and either email or fax it to Eurostar.

Each passenger is allowed 2 pieces of luggage and 1 carry-on bag.

A traveler qualifies for Senior Fares at age 60 and over.

Business Premier class is dedicated to serving the business traveler with its superior service. Business travelers can expect a nonsmoking car, fast lane check-in, use of the Executive Lounges, breakfast or a 3-course lunch or dinner with choice of entrée and wine, complimentary drink, newspapers, Wifi access in the terminal and lap top sockets on board the train.

Leisure Select tickets provide complimentary food (including a 3-course dinner), beverages, and newspapers while you relax in your reclining seat. Full Fare tickets gives you access to the Eurostar Lounge.

Standard Class offers comfort, convenience, and value. Enjoy the bar car, or purchase snacks and refreshments from the trolley cart when it comes to your seat.

Breakfast is served before 11:00 a.m.; lunch is served between 11:00 a.m. and 2:00pm A snack is served between 2:00pm and 4:30pm Dinner is served after 4:30pm

Full Fare is an unrestricted ticket. It is fully exchangeable and refundable even after the departure date. For exchanges and refunds, Rail Europe, Inc. must receive the ticket no later than 60 days after the train's departure date.

Leisure fare is non-exchangeable and non-refundable.

Youth Fare (for travelers under 26 years of age) is exchangeable once in Europe before departure date. It is non-refundable.

Passholder Fare (issued in conjunction with appropriate rail pass) is exchangeable once in Europe. It is non-refundable.

Senior Fare (for travelers 60 years of age and over) is exchangeable once in Europe. It is non-refundable.

The Eurostar Disney train runs daily between London and Marne-la-Vallee. The train goes from London in the morning to Marne-la-Vallee, and returns in the evening to Paris. The train has Leisure and Standard class seats available and offers a Disney pack for families with children under 7, available at the Disney Express Counter.

The Channel Tunnel (also known as “The Chunnel”) consists of 3 interconnecting tubes: a rail track for travel in each direction and one service tunnel. The length of the tunnel is 31 miles long, but only 23 miles are underwater. The average depth is 150 feet under the seabed. The Eurostar only spends 20 minutes of its journey in the tunnel.

The Eurostar Youth Voucher is a voucher that can be exchanged for a ticket anytime from 2 months to just 45 minutes before your selected time of travel, subject to availability. However, we recommend you reserve your train a minimum of 72 hours in advance to insure that you will be able to travel on the day you request.  Click here to get more information on the Eurostar Youth Voucher.

The minimum check-in time for passengers with Business First tickets is 20 minutes. For passengers boarding ski trains, and passengers holding regular tickets, check-in time is 45 minutes.

No, Eurostar does not transport cars. You can transport your car on Le Shuttle, which carries cars through the Channel Tunnel. For reservations with Le Shuttle, please call 08705 35 35 35 or at www.eurotunnel.com.

• 2 wheelchair spaces per train (on choches 9 & 10)
• Allowance for guide dogs:
  • Please note that no pet or animal of any sort (except guide dogs) may be taken on Eurostar services. There are special discounted fares for a companion while the disabled traveler pays the regular fare. After confirming the space for the disabled traveler, adjacent seating space will need to be booked for the guide dog (free of charge). Guide dogs must comply with existing Pet Travel Scheme regulations (must have a microchip, an official entry/re-entry certificate, certification of treatment against ticks and tapeworm, pet travel scheme declaration for completion by person bringing guide dog into England).

If you purchased an exchangeable ticket, you will not be charged a fee in France or Belgium. Tickets exchanged in Britain will be assessed of £3 fee for credit card transactions of £30.00 or more. Travelers have the option to use debit cards or cash at no additional cost.

• Pass/ticket holders must file a police report within twenty-four (24) hours of the incident.
• Pass/ticket holders may purchase a replacement rail pass or rail tickets in order to continue with his/her travel plans.
• Upon return to North America, pass/tickets holder must submit the traveler request form to Rail Europe within thirty (30) days including a police report, replacement passes or tickets purchased abroad, Rail Protection voucher, airline tickets from North America to Europe and return. A brief explanation of the situation is also necessary to better evaluate the traveler request form.

Ticket discounts are based on advance purchase, availability, and certain restrictions. Everyone is eligible to receive discounted fares by purchasing an Economy or Comfort class ticket in advance. Youth and seniors can enjoy specific discounts as well. Discounted tickets are available for youth (under 26 of age), seniors (age 60 and over) and children (generally ages 4-11) but should be verified with each product.

Tickets can be purchased 60 to 120 days in advance depending on the route, or as little as 2 days prior to your departure from the USA, Caribbean, Central America, Mexico or Canada. The variance in how far out you can buy your tickets is dependant upon each of the individual railroads' own scheduling policies for making their tickets available for sales.

All passes and tickets can be purchased directly from Rail Europe on the phone or web or through a travel agent. For the best deals purchase your tickets two months in advance. Similarly, during peak season advance purchase will ensure your seat on the train(s).

Note: Anywhere Anytime France™ e-tickets can be booked up to one hour prior to departure.

Most tickets do not permit the traveler to hop on or off the train. If you are looking for more freedom, a rail pass would be the best choice.