All About Train Travel

My Account

  • What do I need to create a Rail Europe user account?

    All you need is a valid email address and a password you create to be registered with us. You may choose to save additional information like your delivery address and preferred method of payment to make it more convenient when booking future trips online. Most importantly your private data is sacred and is never shared with any third party. In fact, we don’t even look at it. Please refer to our Privacy Policy for more information.

  • What does the “Login with Facebook” button do?

    The “Login with Facebook” button allows you to login to the Rail Europe website with your Facebook account information even if you have never registered to the Rail Europe website before.

    If you have a Facebook account, this makes it very easy for you to enjoy the many benefits of a Rail Europe account. Simply click on the “Login in with Facebook” button at the top of every page to login to the site. If you are not logged in to Facebook at that time, you will be prompted to login to Facebook. Once logged in to Facebook, you will be prompted to authorize the Rail Europe website to connect to your Facebook account (this prompt will only occur once). When you have enabled Rail Europe to accept your Facebook account information, you will be able to login to the Rail Europe website at any time in just one click. Try it to see how easy it is.

    Logging in will enable you to enjoy the many benefits of a Rail Europe account, including the ability to save personal information for fast check out, view your order history, and access your rail itinerary on our mobile site and iPhone App.

  • I already have a Rail Europe account, can I still login with Facebook?

    Absolutely – if you already have a Rail Europe account, you can easily link it with your Facebook account. Simply login to your Rail Europe account using the email address and password you have used to register to the site. Once you are logged in, you will see a button right below your login information on the account home screen allowing you to connect the Rail Europe account to Facebook. Simply click on it, authorize the Rail Europe website to access your Facebook account and you will be able to login to your Rail Europe account using either the Facebook button or your Rail Europe login.

    Important Note: Please be sure to follow the steps above when you initially link your accounts. If you go straight to the “Log in with Facebook” button, it may result in the creation of a new Rail Europe account, instead of linking your existing Rail Europe account with your Facebook account.

  • What information does Rail Europe retain from my Facebook account?

    When you authorize Rail Europe to access your Facebook account, we only store the email address that you have specified as your Facebook login as well as your full name. Nothing else. This information is, of course, subject to our privacy policy.

  • What is “my entourage” used for?

    For your convenience, it allows you to store traveler information for your fellow travelers, friends and family. Then, you can save time by simply selecting the travelers from that list when making a reservation. You can add or delete names or update your list at any time.

  • How can I subscribe to your e-newsletter?

    You can easily subscribe or unsubscribe at any time. Simply edit your preference on the home page of your user account, under the section “Between trips I read”.

European Trains