After the Booking

How can I contact you?
To contact us click here.
How can I ensure that all the travelers in my party are seated together?
Once your order has been completed, we confirm your seat assignments. Whenever possible, our system will seat all the travelers in your party together. In some circumstances however, this might not be possible, in which case the travelers will be seated in the closest available seats. When you receive your tickets you will see the coach (car) number and seat number on the tickets.
What do I need to do to apply for the promotional credit (to be used on a future booking) on my Rail Europe purchase that had been made between May 8, 2009 and June 30, 2009?
Please follow these instructions and submit this form.
How do I track my shipment?

You can track your shipment online!

Just enter your Reference Number in the field below and click on "Track your Shipment." You'll find your Reference Number on your invoice or confirmation email.

Reference Number:

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