Train FAQ's: E-tickets at European Train Stations from Rail Europe

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At the station
- Arriving at the Station
- Lockers and Luggage Storage
- Other Services at the Station
- E-ticketing at the Station
Customer Support
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- How do I use a rail pass?
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E-ticketing at the Station

How do I use my e-ticket?
It's easy! Use the self service kiosks at the rail station to retrieve your tickets in a few easy steps.
How do I know what my e-ticket # is?
Your e-ticket # is included in the email confirmation you receive from Rail Europe.
What do I need in order to retrieve my e-ticket?
All you'll need is your e-ticket # (found on your confirmation email).
Please note: there may be multiple e-ticket # for your itinerary.
On which routes will I use a French self service kiosk?
On all domestic routes in France and all international routes that depart from France. When traveling round trip on an international route you will need to print both tickets before you depart.

For more detailed information on how to use a French self service kiosk review: How do I retrieve my e-tickets at French train stations?
On which routes will I use a Eurostar self service kiosk?
Travel from London - Paris/Brussels and most of the train stations in between these 2 routes.

For more detailed information on how to use a Eurostar self service kiosk review: How do I retrieve my e-tickets at Eurostar train stations?