How do I retrieve my Print at the Station e-tickets at the train station?
Please proceed to the self service kiosks at the station.

How do I know what my Print at the Station e-ticket # is?
Your e-ticket # or PNR is a 6-digit letter combination unique to your trip, and is included in the email confirmation you receive from Rail Europe.

To begin, touch the Welcome Screen

For English, please select the British flag

Select, "File and Electronic Ticket withdrawal" to proceed.

Next, select “Withdrawal with a file reference number”. Please note, you will also see 2 other options; however the only option available for you is “Withdrawal with a file reference number.”

Enter your e-ticket # or PNR at the prompt for "ticket file number" and select “confirm.” Your e-ticket # or PNR is a 6-digit letter combination unique to your trip, and is included in the email confirmation you receive from Rail Europe.

Enter the traveler's name at the prompt and select "confirm".

Review displayed trip and select “Collect the chosen journey”. Wait for tickets to be printed and retrieve from the kiosk.

Prior to boarding your train, you must validate (composter) your ticket. "Machine a Composter" are located in the station near the tracks.

What do I need in order to retrieve my Print at the Station e-ticket?
All you'll need is your e-ticket # or PNR is a 6-digit letter combination unique to your trip, and is included in the email confirmation you receive from Rail Europe.

Please note: there may be multiple e-ticket # for your itinerary.

Important:

• Arrive at train station at least 45 minutes prior to your departure time to print your tickets and board your train.
• Print at the Station e-tickets for French trains need to be issued from the departure station in France. If you have a roundtrip ticket, issue both the outbound and return trip at the same time.