How do I retrieve my France print at the station e-tickets at a French train station?
What do I need in order to retrieve my print at the station e-ticket?
All you'll need is your e-ticket confirmation code or PNR which is a 6 character letter combination unique to your trip, and is included in the email confirmation you receive from Rail Europe.
How do I retrieve my print at the station e-tickets at the French train station?
Please proceed to the YELLOW self service kiosks at the station.
How do I know what my print at the station e-ticket confirmation code is?
Your e-ticket confirmation code or PNR is a 6 character combination unique to your trip, and is included in the email confirmation you receive from Rail Europe.
To begin, touch the Welcome Screen
For English, please select the British flag
Select, "File and Electronic Ticket withdrawal" to proceed.
Next, select “Withdrawal with a file reference number”. Please note, you will also see 2 other options; however the only option available for you is “Withdrawal with a file reference number.”
Enter your e-ticket confirmation code at the prompt for "ticket file number" and select “confirm.” Your e-ticket confirmation code is a 6 character combination unique to your trip, and is included in the email confirmation you receive from Rail Europe.
Enter the traveler's last name at the prompt and select "confirm".
Review displayed trip and select “Collect the chosen journey”. Wait for tickets to be printed and retrieve from the kiosk.
Prior to boarding your train, you must validate (composter) your ticket. "Machine a Composter" are located in the station near the tracks.
- Arrive at train station at least 45 minutes prior to your departure time to print your tickets and board your train.
- There may be multiple e-ticket confirmation codes for your itinerary. If you have a roundtrip ticket, issue both the outbound and return trip at the same time. If you have multiple trips within France for which you need to retrieve print at the station train tickets, we strongly recommend you print them during one session at the kiosk as all print at the station e-tickets for travel in France need to be issued from the departure station in France..