The Eurostar train is known for whisking travelers between London, Paris and Brussels with panoramic views in comfort and serenity. Save even more time with an e-ticket when available. An e-ticket number lets you print your ticket at the station.
London's beautiful and historic St. Pancras Station was built in 1868. The station recently underwent renovations, making it the modern world class terminal for Eurostar and domestic train services it is today. The station is quickly becoming a destination in itself as it home to Europe’s longest champagne bar. It also provides excellent connections from London and the rest of Britain.
The Paris Nord Train Station was originally built in 1846. Shortly after, it was rebuilt three times to increase the size of the station due to increasing traffic. The new and improved station was fully functional by 1864. The name was decided with the notion that travelers would be able to travel to Belgium, Netherlands, Northern Germany and the Scandinavian countries.
Frequently Asked Questions
How long are train tickets valid for?
It depends if you have a ticket with a reservation or an open ticket.
Open tickets are valid for one month from the date of issue. The validity dates will be printed on the tickets. You can travel with an open ticket on any date within the validity period (however, remember: separate reservations may be necessary, depending on the route).
Tickets with reservations are only valid for the train for which the reservation was issued, on that specific travel date and time of travel.
Are train tickets exchangeable and refundable?
- Non Flexible fares, which offer the best value but are generally not exchangeable or refundable
- Semi Flexible Fares, which may be exchanged or refunded prior to departure but may involve a change fee and penalty
- Flexible Fares, which can be exchanged prior to departure and are generally fully refundable with no penalty.
When browsing fares on our website, you can read a brief description of each fare flexibility level, and then see the full exchange and refund conditions for each fare by clicking the “read more” link.
Once you have purchased a train ticket from us, its exchange and refund rules will be indicated in your Rail Europe email confirmation, as well as printed with your train ticket and or on the ticket jacket in the case of paper tickets.
Train tickets must be received for exchange or refund within the allowed time frame mentioned in the exchange and refund conditions.
Refunds, when applicable, can only be applied to unused and unvalidated train tickets.
If you’ve purchased the Rail Protection Plan to cover your train ticket, you can exchange it for either the same thing or a new product. To start an exchange under the Rail Protection Plan, please contact us at CustomerRelations@raileurope.com or call 1-800-438-RAIL.
Learn more about refunds & exchanges on tickets & passes booked with Rail Europe in this video.