We are available to answer any questions you may have about our European travel products. Answers to our most frequently asked questions can be found in our FAQs. We also encourage you to visit our new online Support Community to interact with Rail Europe staff and other travelers to share information and tips about European rail travel and more. Visit the Rail Europe Support Community. If you prefer you canalso contact us by emailanytime and we will respond to you as quickly as we possibly can.
We also have a dedicated staff to assist with Group Travel. Our Group department is equipped to handle your every need when it comes to group train travel. So if you've got to put together a terrific package for a group of 10 or more travelers, just call us at 1-800-462-2577 in the United States and Canada or 1-914-682-7456 in the United States and we'd be happy to help. Monday - Friday 9:00am - 5:30pm Eastern Time.
Sometimes trains require reservations. Does yours?
The Thello night train is the most convenient way to travel between the countries of France and Italy. And traveling by night can also save you the price of a hotel room while giving you more time for sightseeing as you wake up fresh, there, and ready to go. Reservations are required on these popular trains and you can start requesting tickets within 90 days of your travel date.
Please note: if you are exploring Italy or France with a rail pass, you will be able to use your rail pass for many routes, but not for travel on the Thello train. However, if you do want to ride on the Thello, you can still certainly purchase a ticket to experience this overnight train.