Frequently Asked Question about the Thello

  • What should I expect when I take the Thello train at night?

    Compartments on the Thello night train are simple and offer you a place to rest your head as you journey by train overnight. Thello is a convenient way for you to travel between France and Italy. The Thello line is currently remodeling its night trains to make them more modern and offer travelers even more comfort. A few Thello trains have completed their upgrades/remodeling, but please be aware there is no way of guaranteeing which trains will be operating on a particular day/route.

  • Can I travel with my rail pass on the Thello train?

    Your rail pass is not valid for travel on the Thello train. You’ll need to purchase a train ticket for your trip. And you will not have to add this date to your rail pass.

  • What types of sleeping compartments or accommodations are available on overnight trains?

    You have three choices of accommodation on overnight trains: Economy, Comfort, and Premier Class.

    In Economy Class, you can relax in a reclining seat, a ‘couchette’ that is a shared compartment with up to 6 beds, or an economy compartment with 3 to 4 beds.

    In Comfort Class, you’ll share a more relaxing lockage compartment with one or two beds and a wash basin in he compartment.

    Lastly, on some trains, you can book a Premier Class ticket for a great night of sleep with private, lockable accommodations for one or two, a private shower and toilet, and include breakfast and on some trans,  dinner. 

    Sleeping accommodations vary by train type and by route. Be sure to read the product details for the overnight train you’re interested in to see what that train offers in each class of service.

  • Is it possible to have travelers of different genders in the same sleeping compartment?

    For gender specific compartments, men and women must be in separate sleeping compartments. However, if you reserve all beds within a compartment, you may mix genders.

    Gender-specific compartments include private double, triple, deluxe double, deluxe triple, and quad sleeping compartments. If your traveling party doesn’t fill the compartment, you will be divided by gender.

  • How much luggage can I take on an overnight train?

    There are usually no restrictions on the amount of luggage that may be brought on an overnight train, but there is limited space in the compartment to store the luggage. A small luggage rack and any floor or bed space must be shared among all travelers occupying a sleeping compartment or couchette.

  • How are sleeping compartments kept secure?

    Overnight trains have conductors on duty throughout the duration of the train ride. In addition, sleeping compartments have locks on the doors that you control.

  • How early should I arrive at the train station?

    We advise travelers to arrive at least 30 minutes prior to departure. This allows you time to clear any security checks and locate the platform where your train will be departing. If you are departing from a larger train station (typically a city’s main station) and need to activate your rail pass prior to boarding, you will want to arrive even earlier to make sure you have enough time to get your rail pass activated and avoid doing a luggage-hauling sprint through the station.

  • What happens if my train crosses an international border during the night?

    If you travel in a sleeper compartment, you provide the train attendant with your reservation voucher, rail pass or train ticket, and passport as you board. They can then take care of everything with conductors and customs officials so you can sleep uninterrupted.

    If you travel in a regular train that just happens to cross the border at night, customs and border control officers may come directly to you and ask for your passport.

    Please note that there will be no passport control (day or night) when traveling between countries that signed the Schengen Treaty. Not all countries belonging to the EU are part of the Schengen Treaty (e.g. Britain). On the flip side, some countries that are not part of the EU are part of the Schengen Treaty (e.g. Switzerland).


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