Why should I take Heathrow Express?
Can I use my BritRail pass on Heathrow Express?
The Heathrow Express train is available 7 days a week and has a travel time to Paddington Station of 15-20 Minutes. Compare that to:
A taxi at 45-60 minutes and a cost of $90-$140
A bus at 60-75 minutes, if you get lucky with traffic
Can I use my ticket in either direction?
Yes. It will cost a day of your railpass.
What happens if I’ve booked for the wrong travel date or my flight is delayed - will my ticket still be valid?
Yes, you can. Don’t worry if you’ve bought a ticket for the ‘wrong’ direction by mistake, it will still be valid.
Yes, your booked ticket remains valid for three months. If you have booked an incorrect date or if your journey is delayed or postponed, you will still be able to use your ticket.
I have another question. Who do I contact?
Please contact Rail Europe by dialing 1-800-622-8600 for US travelers,1-800-361-7245 for Canadian travelers and 01-800-112-6680 for travelers in Mexico. Or you can send us a message on our Contact Us page and we will respond to you via email within 24 to 48 hours.