Who is ekit?
ekit is Rail Europe’s selected telecommunication partner and a travel industry market leader in providing communication services for travelers. ekit's suite of communication services include: international mobile/cell phone packages, SIM cards, global phonecards, worldwide voicemail, email and travel services, and Online Travel Journal. All communication services can be used from more than 100 countries, including the United States.
Are ekit cards refundable?
Can I buy an ekit phone card if I’m already in Europe?
Yes. Because there is no physical card that needs to be mailed, you can purchase the phone card at anytime.
Do I need to commit to a contract with ekit?
No. ekit cards are non-refundable or changeable.
What are the rates for an ekit card?
Rates vary by country. Typical rates from Europe to the U.S. are 49¢ per min from landlines, 79¢ per min from payphones. Rates can be even lower when calling from European capitals such as Paris, Rome, London or other major cities. Visit here for detailed rate information.
No. There are no contracts or agreements. And since the phone card service is prepaid, there are no surprise bills at the end of your trip.
Can I add more minutes to my ekit phonecard while I’m in Europe?
Yes. Adding additional minutes to your ekit phonecard is easy. Once you purchase your phonecard you will be emailed a registration page and special login. You can go to this website with your login information at any time to add additional minutes. All you need is a valid credit card. Or you can add additional minutes over the phone using the self-service menu (which is free to access) or through a live agent available 24/7.